Give users admin permissions
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. You can identify which user management experience you have by checking where your Users page is located.
Centralized | Original |
|---|---|
In Atlassian Administration, Users is located in Directory.  | In Atlassian Administration, Users is located in Apps >  |
Jump to the
Centralized user management content
Delegate responsibilities in your organization by making other people admins. What are the different types of admin roles?
Admin roles don’t always give access to apps automatically. You may need to give someone the user role for an app if they need access to it. Give users access to apps
Make someone an app admin
An app admin can manage settings for a specific app. They can’t access Atlassian Administration.
Who can do this? |
To make someone an app admin:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select a user.
Select Grant access.
Select App admin in the Roles column for the app.
Select Grant access.
To make someone an app admin for Jira, update the role for Jira Administration. This is because Jira apps share the same admin console. App admin is the only role that can be granted for Jira Administration.
Make someone a user access admin
A user access admin’s main responsibility is managing access to the app they administer.
Who can do this? |
To make someone a user access admin:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select a user.
Select Grant access.
Select User access admin in the Roles column for the app.
Select Grant access.
Make someone a site admin
A site admin’s main responsibility is managing apps in the site they administer.
Who can do this? |
To make someone a site admin:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select a user to open their profile.
Select the more actions menu (•••).
Select Assign site admin role.
Select Site admin in the Roles column for the relevant site.
Select Grant.
Make someone an organization admin
Organization admin is the highest admin role you can hold in an organization. We recommend having more than one organization admin in an organization, in case one account is unavailable or compromised.
Who can do this? |
To make someone an organization admin:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Directory > Users.
Select a user to open their profile.
Select the more actions menu (•••).
Select Assign org admin role.
Use groups to grant admin roles
When you give a user access to an app, we add them to the default group for the user role for that app. The same applies when you make someone an admin (except for site admin). We add the user to the default group for that admin role. As such, another way you can also make someone an admin is by adding them to the relevant default group. Understand default groups
These are the default groups that an organization starts with as they assign any admin roles. You can rename these groups if needed.
Group | Role |
|---|---|
| App admin |
| User access admin |
You’ll only have one or the other, depending on when your organization was created. Regardless of the name, this group grants the organization admin role. | Organization admin |
Original user management content
Delegate responsibilities in your organization by making other people admins. What are the different types of admin roles?
Admin roles don’t always give access to apps automatically. You may need to give someone the user role for an app if they need access to it. Give users access to apps
Make someone an app admin
An app admin can manage settings for a specific app. They can’t access Atlassian Administration. An app admin can have this role by being in one of two groups:
Admins that belong to the
administratorsgroup: they can administer app settings and they also have access to the app through this group.Admins that belong to the
<app>-adminsgroups: they can administer app settings, but they don’t have access to the app through this group.
Who can do this? |
To make someone an app admin:
Go to admin.atlassian.com. Select your site if you have more than one.
From the Users page, find the user you want to make an app admin.
Select the user to open their profile.
Select Grant access.
Select App admin in the Roles column for the app.
Select Grant access.
Alternatively, add the user to the administrators or <app>-admins group.
Make someone a site admin
A site admin’s main responsibility is managing users and apps in the site they administer.
Who can do this? |
To make someone a site admin:
Go to admin.atlassian.com. Select your site if you have more than one.
Select Groups.
Select the
site-adminsgroup.Select Add users and follow the prompts.
Make someone an organization admin
Organization admin is the highest admin role you can hold in an organization. We recommend having more than one organization admin in an organization, in case one account is unavailable or compromised.
Who can do this? |
To make someone an organization admin:
Go to admin.atlassian.com. Select your site if you have more than one.
From the Users page, find the user you want to make an organization admin.
Select the user to open their profile.
Select the more actions menu (•••).
Select Assign org admin role.
Use groups to grant admin roles
When you give a user access to an app, we add them to the default group for the user role for that app. The same applies when you make someone an admin. We add the user to the default group for that admin role. As such, another way you can also make someone an admin is by adding them to the relevant default group. Understand default groups
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