Record meetings with Loom AI for Meetings

Meeting Recording in Loom allows you to record, summarize, and share your Zoom, Google Meet, and Teams meetings so that your team can get up to date in seconds and stay focused on your real work.

This feature is available on any Loom subscription plan, but we recommend a plan with AI to get the most of out of Meeting recording in Loom!

Connect your calendar 

In order to use the Loom Meeting Recording functionality, you will need to connect your calendar. 

1. Navigate to the Meetings page: As a logged in user in your Loom workspace, select the Meetings Tab in the left-hand sidebar.

2. Connect your calendar: A series of steps will walk you through the authentication process for your Calendar to allow the integration.

Configuring your Meeting Recording settings

Once you have connected your calendar, you will be prompted to configure initial default settings that will apply to all meetings which include: Auto Record, Link access, and Recording Recap settings.

Here's where you can edit your Meeting Recordings settings:

Autorecord

By default, your workspace admin may automatically turn on meeting recording for your account. However, you have full control over which of your meetings the Loom Notetaker automatically joins.

In your personal Meetings settings, you can select your preferred Auto-record behavior from the following options:

• All meetings: The Notetaker will automatically join and record every meeting on your calendar.

• Internal meetings: The Notetaker will only record meetings you own with people within your workspace's email domain.

• Internal meetings (excluding one-on-ones): The Notetaker will record internal group meetings, but will automatically skip internal meetings that only have two participants.

You can also choose to turn Auto-record off entirely and only manually record meetings. Upcoming meetings will display a toggle on your Meetings page to indicate the current recording setting. Any meetings that match your auto-record selection will automatically be toggled on, and you can simply toggle them off if you choose not to record a specific session.

Meeting link access 

By default, the person recording the meeting will be the owner of the recording. The recording will be automatically saved into your Library, and shared per your sharing settings (see below), but you are always able to move the recording into a location (folder or space) of your choice!

Meetings will not appear on the meeting list unless they have a Zoom link attached.

Meeting share settings can be customized to 

• Public: Anyone with a link will have access to view.

• Workspace : Anyone in your workspace will have access to view.

• Private: Only specific people you add will be able to view. 

Searching for meeting recordings

Meeting recordings will be accessible via search if:

• You're the owner.

• The recording has been shared directly with you.

• If it's added to a Space you're a member of.

Public videos that can be accessed with a link will not appear in the search unless one of the above conditions is met - so if a video link was sent to you, note that the video may not appear when searching if it has not been shared directly with you or added to a space you are a part of. 

Meeting recaps

After your meeting has finished a meeting recap email which includes an AI-generated summary and a link to the meeting recording will by default be sent to the internal invitees (those whose email domain matches the Workspace's). 

We’ll use AI to format your Recap based on the most appropriate meeting-type (general meeting, Sales call, Customer check-in, or Company all hands) or you are able to manually select the template type that best fits your discussion. The Recap will be re-formatted appropriately.

You can also choose what language you’d like your Recap to be translated to (50 languages available).

If you expected a meeting recap email, but didn't receive one, you may have Auto Summary disabled in your Loom AI settings. Check this by taking the following steps: 

1. First, go to any Loom on your account.

2. In the right-hand panel, select the Settings tab

3. At the bottom, select Set defaults...

4. Make sure that Auto Summary is toggled ON.

Note: Slack notifications for meeting recordings will conform to the Slack notification behavior that any other Loom video would.

AI-Powered Meeting Notes 

Only available to users who have AI enabled on an Loom Enterprise or Business+ AI plans and have a Loom account linked to an Atlassian account.

AI powered meeting notes are automatically created for all Loom-recorded meetings in Confluence. To enable Automated Meetings go to the Meeting recording tab in your Personal Settings.

You can expect the following once you enable AI-powered meeting notes: 

• Meeting note page will be shared in the chat during the meeting and will be linked out in the Meeting recap after.

• A Confluence page will be created in the "AI-powered meeting notes" folder in the space of your choosing.

• The AI meeting page will be restricted at creation and shared only with meeting invitees with Confluence access. 

• Action Items will automatically be assigned to attendees via @ mentions in Confluence.

• If you have a Trello Account, you can also send those action items to your Trello Inbox via the Send to Trello button within Loom on that meeting's Recap tab.

• Loom meeting recaps will automatically translate to the ADF file format, enabling Confluence formatting (bullet points, task, headings).

How can I change the location of my meeting notes?

To set a default location for your AI meeting notes, visit your Loom Meeting Settings and navigate to Generate meeting notes in Confluence, then Default meeting notes location. From here, you can choose the space and parent item where you want your Meetings to live. 

To change the location of a one specific meeting, visit your Upcoming Meetings settings. Locate the meeting you want to update and select the Settings icon. Under Meeting recaps, select the Overview tab and you should be able to update the location. 

Manually enabling meeting recording

If you are in a meeting that has already started, you can still record it by selecting the Record Now from the Meetings page and entering the meeting’s invite link.

This includes meetings that you do not own/organize. You can record any meeting on your calendar that has a Zoom, Google Meet, or Teams video call link attached to it, and the built-in notifications during the meeting that announce the Loom Notetaker recording the meeting will occur. Keep in mind that even if you start recording, the host of the meeting can remove the Loom Notetaker from the meeting to stop the recording at any time.

Keep in mind that Meetings recorded using the "Record a meeting" can only be downloaded by the meeting owner.

Meeting recording commands 

Anyone in the meeting (not just the host) could use any of the commands below by sending them in the chat. These commands should work in Zoom, Google Meet and Team meetings. 

Meeting Recordings admin workspace controls

Workspace admins can control whether Meeting Recordings are available for everyone in their workspace. This setting applies to the entire workspace and cannot be overridden by individual users.

Who can manage this setting

• Only workspace admins can view and change Meeting Recordings admin controls.

• End users cannot enable Meeting Recordings themselves if the workspace admin has disabled them.

How to enable or disable Meeting Recordings (admins only)

1. In your Loom workspace, open Workspace Settings from the left-hand sidebar.

2. Select the Meeting recordings tab.

3. Under Meeting Recordings, choose whether Meeting Recordings are Enabled or Disabled for your workspace.

Default behavior

• By default, Meeting Recordings are enabled for all workspaces.

What happens when Meeting Recordings are disabled
When a workspace admin disables Meeting Recordings:

• End users cannot record new meetings with Loom.

• End users cannot connect a new calendar or manage existing calendar connections for Meeting Recordings.

• Any calendars previously connected for Meeting Recordings are disconnected.

• Existing Meeting Recordings remain accessible in your My library.

• Meeting Recordings-related surfaces may show a banner indicating that Meeting Recordings are disabled for your workspace.

Re-enabling Meeting Recordings
If a workspace admin re-enables Meeting Recordings:

• Users will once again be able to record meetings.

• Users will need to reconnect their calendars from the Meetings tab before new meetings can be auto-recorded.

Configure organization-wide calendars and recording defaults

Admins can streamline the setup process for their teams by connecting calendars at the organizational level and setting default recording behaviors.

Connecting calendars across your organization (Microsoft Only) Workspace admins can connect Microsoft calendars for all users across their organization, making it easier to deploy Meeting Recordings at scale.

To set this up, navigate to the Meeting recordings tab within your Workspace Settings and follow the prompts to authenticate the calendar connection.

Setting default recording behaviors for your workspace Admins have the ability to automatically turn on meeting recording (the Loom Notetaker) for every user in the workspace. When enabling this, admins can choose which types of meetings the Notetaker will join by default across the organization:

• All meetings: The Notetaker will automatically join and record every meeting.

• Internal meetings: The Notetaker will only record meetings with people within your workspace's email domain.

• Internal meetings (excluding one-on-ones): The Notetaker will record internal group meetings, but will automatically skip internal meetings that only have two participants.

Once this default is set by the admin, the Notetaker will automatically join meetings that match the selected criteria. End users will still have the flexibility to override these preferences or turn off Autorecord for their own calendar within their personal settings.

FAQ

How can I disconnect my Calendar?

You can disconnect your calendar at any time by selecting Settings in the top-right of the Meetings page. There you’ll find the option to Disconnect. 

How do I know if my meeting is being recorded?

When a meeting is being recorded, you will see a 'Loom Notetaker' participant in your meeting. When the Loom Notetaker joins the meeting, attendees will be alerted that the meeting is being recorded with a comment in the chat and audio cue (Zoom-only). Attendees joining after the Loom Notetaker will not receive this alert, but will see Loom Notetaker as an attendee in the meeting.

How can I stop a meeting from being recorded?

If you are in a meeting that is being recorded, and you wish to stop the recording you can do so by either manually removing the Notetaker or using chat commands:

1. Manually removing Loom Notetaker from the meeting:

• In Zoom, select the three dots on the Loom Notetaker participant and then select Remove.

• In Google Meet, hover on Loom Notetaker’s tile and select More options, then Remove from the call.

• In Microsoft Teams, select the Participants icon to see the attendees, then right-click Loom Notetaker and choose Remove from the drop-down menu.

This will end the recording of the meeting. Keep in mind that only the meeting owner has the ability to do this. 

2. Using in-chat commands

• Typing /stop into the meeting chat will end the meeting recording, remove the Notetaker from the call, and send the Recap.

• Typing /pause into the meeting chat will pause the recording. User will have to type /resume in order to resume the meeting recording.

• Typing /delete will delete the meeting recording, and remove the Notetaker.