Integration options for free Loom workspaces (with 10+ members)
Loom is aligning with Atlassian’s standard plans. On Atlassian’s free plan, a workspace can have up to 10 members. One of your Loom workspaces may currently have more than 10 members on the free plan, which means it needs to be resolved before it can be integrated.
You will not lose any of your Loom video content. This is about workspace membership, not your videos.
At a glance, here are your options before integration:
Reduce your workspace to 10 or fewer members by deactivating the members you don’t need to keep active.
Upgrade to a paid plan to keep all of your current members.
Take no action, and we’ll automatically keep your 10 most relevant members at the time of integration (details below).
What’s happening
Atlassian’s free plan supports workspaces with up to 10 members.
Your free workspace may currently have more than 10 members.
Before we can integrate your workspace, it needs to fit within the 10-member limit. You can do this either by reducing members or upgrading.
We’ll notify you via email and an in-product notice before your integration, giving you time to act.
Your options before integration
Option 1: Reduce your workspace to 10 or fewer members
You can decide who stays active by deactivating members you no longer need in your workspace settings before integration. Once you’re at 10 or fewer active members, no members will be removed during integration.
Option 2: Upgrade to keep everyone
If you want to keep all of your current members, you can upgrade to a paid plan before integration. Upgrading removes the 10-member limit, so no members are removed.
What happens if you take no action
If your workspace still has more than 10 members at the time of integration, we’ll automatically keep the members most likely to be active:
All admins, plus
Your most recently active members, up to the 10-member limit.
Members beyond that limit will be deactivated during integration. Their content is not deleted, and they can be added back afterward (see below).
After integration
Can I add a removed member back?
Yes. After integration, you can re-invite a removed member from Atlassian Administration (Admin Hub). Re-inviting the same person restores their existing account and all their videos; it does not create a new account.
Where do I manage members now?
After integration, member and billing management is moved to Atlassian Administration. You’ll manage users in the Directory section rather than in Loom workspace settings.
FAQ
Will I lose any of my Loom videos?
No. All existing content stays safe in your workspace. This change affects workspace membership, not your videos.
How do you decide which members are kept if I don’t act?
We keep all admins plus your most recently active members, up to a total of 10.
Can I reactivate a member after integration?
Yes. Re-invite them in Atlassian Administration. It restores the same account and all their videos.
Do I have to upgrade?
No. You can stay on the free plan by reducing the number of members to 10 or fewer. Upgrading is only necessary if you want to keep more than 10.
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