Manage your video recording quality

In Loom, you can choose the recording quality that works best for you.

Recording quality on the Loom Chrome extension

The Chrome extension can record up to 1080p (if you are on Looms Education, Business, Business+ AI or Enterprise plan). Loom Starter users can choose their recording resolution up to 720p. However, this will vary depending on some factors local to your device, which include:

  • Monitor/screen resolution

  • Internet connection

  • Quality of your webcam

Set default recording quality for the Chrome Extension: 

  1. Select More actions (), then Settings. 

  2. Use the Video quality dropdown menu to choose your preferred quality. 

What do I do if my extension recording is blurry?

  • Restart your device. 

  • Ensure Chrome is running with minimal overhead; close all unnecessary tabs and/or applications and make sure you're plugged into a power source.

  • If you're using a larger monitor, you will see some quality loss in your recordings. To fix this, you can change your monitor resolution to 1920x1080 to match the recording output.

Recording quality on the Loom desktop app 

Loom Education, Business, Business+ AI and Enterprise users on a paid role can choose to record in various resolutions, including HD, while using the Loom desktop app. Users on a Creator Lite role will be limited to resolutions under Loom Starter free plan. 

Recording quality depends on the kind of computer you have, and webcam recordings may be lower quality than screen recordings. 

  • Windows desktop app: up to 4K (it’s not possible to record above 1080p on Cam only)

  • Mac desktop app: up to 4K 

Loom Starter users can choose their recording resolution up to 720p. 

Set default recording quality

MacOS

  1. Select More actions (), then Recording settings. 

  2. Select your Resolution from the dropdown menu.

Windows

  1. Select More actions (), then Settings. 

  2. Select the Video & Audio tab. 

  3. Choose your Recording quality from the dropdown menu. 

 

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