Loom device compatibility
Below you’ll see the minimum system requirements to use Loom on all platforms.
Recording video and audio can place demands on your device. Below are the system requirements needed to record, and view videos successfully using Loom across desktop, browser, and mobile.
Loom may not function properly on devices that do not meet the minimum requirements.
Loom Desktop app
Use Loom’s desktop app for the richest recording experience — including full screen, camera, system audio, and window recording.
Requirements
| Windows | macOS |
|---|---|---|
Minimum OS | Windows 10 or above | macOS 12.3 (Monterey) or above |
CPU | Intel 6th Gen (Skylake) or comparable AMD CPU | Apple M1 or later, or Intel Macs from 2018 onward |
RAM | 8 GB minimum (16 GB recommended) | 8 GB minimum (16 GB recommended) |
Disk Space | N/A | At least 16GB free on system drive |
Please note:
While the app may open on older systems, recording may fail due to performance limitations.
To ensure a smooth recording experience, you should have at least 10% of hard drive space free. If the available space drops below that, you might run into issues such as recordings unexpectedly stopping partway through. It’s a simple check that can help avoid interruptions.
Loom Chrome Extension
The Loom Chrome Extension allows you to record from your browser without downloading the desktop app.
Requirements
Component | Details |
|---|---|
Browser | Latest version of Chrome |
Operating System | Must meet Chrome’s OS requirements |
RAM | 4 GB minimum or more recommended |
If your device cannot install the latest version of Chrome (e.g., on macOS 10.13), you won’t be able to use the Loom Chrome Extension. Check the official Chrome browser system requirements
The Loom Chrome extension can be installed on most Chromium-based browsers, such as Microsoft Edge, Brave, Opera. However that while installation is possible, the extension was specifically built for Google Chrome, and we can't guarantee full compatibility or performance on other browsers.
Loom mobile app
The Loom Chrome Extension allows you to record from your browser without downloading the desktop app.
Requirements
| iOS | Android |
|---|---|---|
Minimum OS | iOS 15 or later | Android 10 or later |
Compatibility | iPhone, iPad and iPod touch | Not compatible with Android Go edition |
View Loom videos in a browser
Supported browsers
| Supported |
|---|---|
Chrome | ✔️ |
Firefox | ✔️ |
Safari | ✔️ |
Edge | ✔️ |
Internet Explorer | Not supported |
Tip: Always use the latest browser version for optimal performance.
FAQs
What if I am still not sure if my device is compatible?
You can contact our support team — we’re happy to help.
To contact Support team, select on the bottom right hand corner of your Video Library.
Do you support Linux or Chrome OS?
Unfortunately, no. We'd love to bring these to the Loom platform, but at the moment we only have Windows and Mac desktop apps. You can check out our public roadmap here.
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