Compare Rovo Chat reasoning modes

Rovo Chat can apply different levels of thinking to different types of asks:

The table below details the comparative qualities of each mode, when to use them, and how much time is typically required.

Rovo will activate think deeper mode automatically if it detects a multi-layered or open-ended prompt. You can also select it in your prompt if you know you want an analytical boost.

Deep research must always be explicitly selected as part of your prompt.

 

Basic Chat

Think deeper

Deep research

Best for…

quick answers and simple requests

  • summarizing

  • rewriting

  • explaining

complex questions requiring more structured output

  • measured reasoning

  • decision-making

  • multi-step analysis

heavyweight, evidence-backed, research

  • in-depth reporting

  • literature reviews

  • large cross-tool investigations

Qualities

  • Fastest response time

  • More structured, nuanced answers

  • Shows step-by-step reasoning

  • Medium response time

  • Leverages Teamwork Graph to cross-reference data across your organization

  • Shows step-by-step reasoning

  • Provides citations and traceability

  • Longest response time

Time on task

A few seconds

up to 2 minutes

up to 15 minutes

Examples

  • Summarize this page

  • Rewrite in a friendlier tone

  • Explain this error message

  • Which of these 3 roadmap options should we prioritize and why?

  • Compare approach A vs B and call out the tradeoffs

  • Identify 2 to 3 themes we should focus on for Q4, based on our Q3 goals and recent NPS feedback

  • Produce a competitive analysis of A vs B with pros/cons, pricing, and governance considerations

  • Analyze our last 6 months of incidents and produce a report on root‑cause patterns, MTTR trends, and recommendations

  • Draft a PRD or strategy doc based on our existing Jira epics, Confluence RFCs, and support tickets — with links to all sources

How does Rovo credit usage work for Rovo Chat

Rovo Chat uses Rovo credits. They are used across two main categories based on the type of billable event performed:

Intelligence: Credits are consumed when a user or agent invokes AI to perform intelligent actions. Credit allowances are determined by the complexity of the request and the computational effort required to process it.

Actions that write to your Atlassian apps, such as creating a Jira work item from Chat, do not use extra credits.

Context: Credits are consumed when an enriched context is retrieved from the Teamwork Graph (TWG) via API calls. This ensures that when you use third-party AI tools, such as Claude or ChatGPT, with Atlassian data via the Teamwork Graph CLI or the Atlassian Rovo MCP server, the system accounts for the data processing performed by Teamwork Graph.

Rovo credit allowances will be applied starting December 3, 2026. Organization admins can view and manage their usage in Atlassian Administration. More about Rovo credit usage

When using our services, customers must comply with the Atlassian Acceptable Use Policy.

Rovo credit usage for reasoning modes

The reasoning mode you choose affects Rovo credit usage. Deeper, multi-step analyses consume more credits than quick answers because they require more computational effort.

What to expect if you go over your credit allowance

What happens when you exceed your credit allowance depends on your plan. Organization and billing admins set usage limits and have controls to adjust limits as needed.

When you reach your usage limit with extra usage enabled, billable actions continue without interruption. Admins are notified at 80% and 100% usage, and extra usage is charged on your next invoice. More about extra usage

If you need to use more than your total allowance, you can also consider purchasing usage packs.

Organization admins can track Rovo credit usage in Atlassian Administration.

To view your usage:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Insights, then Platform usage.

  3. From here, you can view your total credit allowance, current usage, app-level trends, user-level usage, and which features are consuming credits

Think deeper mode in Rovo Chat is a premium AI feature that consumes Rovo credits. Find out how Rovo credits work for premium AI features.

Still need help?

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