Get to know Rovo
Chat to a Rovo Agent
Like many AI tools, the most common way to interact with an Agent is through Chat. To speak with an Agent, open Chat from the top navigation bar, near your profile icon or avatar.
Select an Agent: From the menu at the top of an active Chat, you can select an Agent you have starred, or Browse Agents. If you haven’t starred any Agents, you may see a few recommended Agents.
Interact with an Agent: Once you've selected the Agent, type a prompt in the text box. If you can’t think of anything, you can use one of the three conversation starters to get an idea of what that Agent can do. Your Agent will provide responses tailored to the question you asked and based on its instructions.
As with any generative AI product, experiences and quality can vary and be dependent on a number of things including the knowledge sources provided, the user's access, and the probabilistic nature of LLMs (large language models).
Tips for chatting
Similarly to writing prompts for Chat, your prompts should provide enough detail to help your Agent refine their response, but not too long that the Agent has too much to work with. It helps to be descriptive with your word choice. For example:
If you want it to reference specific information, say “Using the information on this page [link]…”
If you want it to provide a short response, say “In short…”, “In just a few sentences…”, or “…be succinct”
You don't always get amazing results with just one prompt, so keep iterating and asking until you get the answer you need. Often the back-and-forth gives the Agent a better understanding of what kind of responses you’re after.
As always, please remember to follow our Acceptable Use Policy when using Agents. We encourage you to think about the situations when you use Rovo — for example, not in cases where you need current and accurate information about people, places, and facts — and review the quality of the responses you receive before sharing them with others.
Using Agents actions in Chat
Some Agents can perform specific actions for you, like moving Jira issues or creating new Confluence pages.
For some actions, the Agent’s responses to you may look a little different - they might contain checkboxes for you to select things, or buttons for you to confirm actions. Each action might look a bit different, depending on how it works.
When you ask an Agent to complete an action, usually it will double-check with you to make sure it has understood your request. For example, if you asked an Agent to “delete Jira issues more than two years old”, the Agent should show you the list of issues for you to review before deleting them.
Not all Agents can perform actions, it depends on how they were set up.
Examples to get you started
Every time you start a new chat, we’ll provide examples to get you going in the form of conversation starters.
If you don’t think any of the conversation starters are suitable for you, a few good starter prompts are:
What to ask | Why you might ask it |
What can you do? | This can give you a short summary of the Agent's strengths. This is particularly helpful if the Agent was created with a very specific purpose, like generating headlines or writing executive summaries. |
Summarize this page for me | This is great to use if, for example, you’re on a Confluence page that is particularly long or maybe you don’t fully understand the content. This kind of prompt is helpful because it:
|
Does this page mention anything about [insert a subject]? | This can help you quickly discover if a page you’re looking at is relevant to a particular subject. |
Explain this page to me in a non-technical way. | This prompt is excellent for people collaborating with crafts that have different levels of technical knowledge. It allows you to understand a the intention of the content without needing to understand every word. |
How I could improve the writing on this page? | Some Agents may be specifically designed to help with writing, they can reference writing guidelines or style guides and will be familiar with any styles of writing they have been given access to. If you’re working with that kind of Agent, this is a good prompt to get you started on reviewing and editing work with an Agent. |
Who should I ask about… or What team is responsible for… | Agents that have been given access to team information can provide answers to questions like this, helping you find teammates at your company who may be able to help, or people who are working on similar things to you. |
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