Sync user attributes to your organization

If you want to add a public name to an Atlassian user profile, you can include the attribute from your identity provider and synchronize the user to your Atlassian organization. This enables the public name to appear in the Atlassian user's profile.

Set up mapping for Okta

To map an attribute for Okta:

  1. Go to Atlassian Cloud app in Okta.

  2. Switch to the Provisioning tab.

  3. From the left hand pane, under Settings select To App.

  4. Under Atlassian Cloud Attribute Mappings, select Go to Profile Editor.

  5. Select Add Attributes and set up the attribute values as follows:
    * Variable name: nickName
    * External name: nickName
    * External namespace: <namespace> urn:ietf:params:scim:schemas:core:2.0:User
    6. Save the attribute. You should see the values after you select edit for the Public name attribute

  6. Select the Mappings button.

  7. From the top menu select Okta User to Atlassian Cloud tab.

  8. Under Okta User User Profile section, select nickname from the available list of options.

  9. Select Save Mappings.

Set up mapping for Microsoft Azure

To map an attribute for Microsoft Azure:

  1. Go to Atlassian Cloud app in Microsoft Azure AD.

  2. Select Provisioning.

  3. Under Manage provisioning, select Edit attribute mappings.

  4. Select Mapping and select Provision Azure Active Directory Users.

  5. Under Attribute Mappings, select Add New Mapping.

  6. Select Source attribute to map Public Name.

  7. Select the target attribute nickName from the list.

  8. Save the changes to Attribute Mapping.

Set up mapping for OneLogin

To map an attribute for OneLogin:

  1. Go to Atlassian Cloud app in OneLogin.

  2. Select Parameters.

  3. Under Optional Parameters select Nickname.

  4. Select the source field

  5. Under Flags options, check Include in User Provisioning

  6. Save the changes.

Sync user to your Atlassian organization

In your identity provider:

  1. Go to the profile of the user you want to sync the public name for to Atlassian

  2. Add the value to the Source attribute you selected (for example mailNickname field)

  3. Sync the user to Atlassian by assigning Atlassian Cloud App to user

In your Atlassian organization:
To check the user’s public name:

  1. Ask user to log in to the Atlassian account

  2. View the Profile and visibility page:


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