Disconnect your identity provider

Multiple identity providers are only available through an early access program. If you’re not participating in the program, you can still connect to one identity provider.

If you subscribe to an Enterprise plan, you can use multiple identity providers starting June 30, 2022.

When you disconnect an identity provider, we delete its directory; move the users from the directory to the default authentication policy in the local directory; and move any linked domains to the local directory.

Before you can disconnect your identity provider, you need to:

  • Delete SAML configuration

  • Delete user provisioning configuration

You can also:

  • Link domains to a different directory

To disconnect your identity provider:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Security > Identity providers.

  3. Select Directory for the identity provider you’d like to disconnect.

  4. Select View SAML > Delete configuration to delete SAML.

  5. Select Delete configuration to delete user provisioning.

  6. Select View domains > Link to a different directory.

  7. Select Disconnect identity provider.

Additional Help