Record meetings with Loom AI for Meetings

Meeting Recording in Loom allows you to record, summarize, and share your Zoom, Google Meet, and Teams meetings so that your team can get up to date in seconds and stay focused on your real work.

This feature is available on any Loom subscription plan, but we recommend a plan with AI to get the most of out of Meeting recording in Loom!

Connect your calendar 

In order to use the Loom Meeting Recording functionality, you will need to connect your calendar. 

  1. Navigate to the Meetings page: As a logged in user in your Loom workspace, select the Meetings Tab in the left-hand sidebar.

  2. Connect your calendar: A series of steps will walk you through the authentication process for your Calendar to allow the integration.

Users who do not have recording capabilities in the workspace will not have access to Meeting Recordings in Loom and will not see the Meetings option in the right-hand sidebar. If you'd like this functionality, ask an admin in your workspace for a seat.

Configuring your Meeting Recording settings

Once you have connected your calendar, you will be prompted to configure initial default settings that will apply to all meetings which include: Auto Record, Link access, and Recording Recap settings.

Here's where you can edit your Meeting Recordings settings:

Default Settings

All default setting for Meeting recordings can be edited under the Meeting recording tab in your Personal Settings.

Individual Meeting Settings

Regardless of the defaults you set, per-meeting sharing settings can also be adjusted on your Meetings page next to each meeting listed.

Autorecord

By default, Internal meetings will be set to autorecord. However, you will be able to choose whether to auto-record Internal meetings or All meetings (or none, and only manually record). Internal meetings are meetings you own with only people within your workspace’s email domain.

Upcoming meetings will display a toggle to indicate the current recording setting. Any meetings that match your auto-record selection will automatically be toggled on, and you can choose to toggle them off to not record.

By default, the person recording the meeting will be the owner of the recording. The recording will be automatically saved into your Library, and shared per your sharing settings (see below), but you are always able to move the recording into a location (folder or space) of your choice!

Meetings will not appear on the meeting list unless they have a Zoom link attached.

Meeting share settings can be customized to 

  • Public: Anyone with a link will have access to view.

  • Workspace : Anyone in your workspace will have access to view.

  • Private: Only specific people you add will be able to view. 

Searching for meeting recordings

Meeting recordings will be accessible via search if:

  • You're the owner.

  • The recording has been shared directly with you.

  • If it's added to a Space you're a member of.

Public videos that can be accessed with a link will not appear in the search unless one of the above conditions is met - so if a video link was sent to you, note that the video may not appear when searching if it has not been shared directly with you or added to a space you are a part of. 

Meeting recaps

After your meeting has finished a meeting recap email which includes an AI-generated summary and a link to the meeting recording will by default be sent to the internal invitees (those whose email domain matches the Workspace's). 

Recap Without AI

Recap with AI

AI is not included on Starter free and Business plans. 

 

 

If you have a Business+AI or Enterprise plan then you will have automated Action Items  included in your Meeting Recaps!

 

If you expected a meeting recap, but didn't receive one, you may have Auto Summary disabled in your Loom AI settings. Check this by taking the following steps: 

  1. First, go to any Loom on your account.

  2. In the right-hand panel, select the Settings tab

  3. At the bottom, select Set defaults...

  4. Make sure that Auto Summary is toggled ON.

Note: Slack notifications for meeting recordings will conform to the Slack notification behavior that any other Loom video would.

AI-Powered Meeting Notes 

Only available to users who have AI enabled on an Loom Enterprise or Business+ AI plans and have a Loom account linked to an Atlassian account.

AI powered meeting notes are automatically created for all Loom-recorded meetings in Confluence. To enable Automated Meetings go to the Meeting recording tab in your Personal Settings.

You can expect the following once you enable AI-powered meeting notes: 

  • Meeting note page will be shared in the chat during the meeting and will be linked out in the Meeting recap after.

  • A Confluence page will be created in the "AI-powered meeting notes" folder in the space of your choosing.

  • The AI meeting page will be restricted at creation and shared only with meeting invitees with Confluence access

  • Action Items will automatically be assigned to attendees via @ mentions in Confluence.

  • Loom meeting recaps will automatically translate to the ADF file format, enabling Confluence formatting (bullet points, task, headings).

How can I change the location of my meeting notes?

To set a default location for your AI meeting notes, visit your Loom Meeting Settings and navigate to Generate meeting notes in Confluence, then Default meeting notes location. From here you can choose the space and parent item where you want your Meetings to live. 

To change the location of a one specific meeting, visit your Upcoming Meetings settings. Locate the meeting you want to update and select the Settings iconUnder Meeting recaps, select the Overview tab and from here you should be able to update the location. 

  • AI-powered Meeting notes are only available to Loom accounts linked to an Atlassian account that have a personal Confluence space.

  • This feature relies on AI Summary and Chapters being enabled. If both are turned off, meeting notes won’t be generated.

  • For recurring meetings, a parent page is created in which all the meeting notes for meeting instances are created child pages.

  • Meeting Notes are not available for users on a Free Confluence plan.

Manually enabling meeting recording

If you are in a meeting that has already started, you can still record it by selecting the Record Now from the Meetings page and entering the meeting’s invite link.

This includes meetings that you do not own/organize. You can record any meeting on your calendar that has a Zoom, Google Meet, or Teams video call link attached to it, and the built-in notifications during the meeting that announce the Loom Notetaker recording the meeting will occur. Keep in mind that even if you start recording, the host of the meeting can remove the Loom Notetaker from the meeting to stop the recording at any time.

Keep in mind that Meetings recorded using the "Record a meeting" can only be downloaded by the meeting owner.

  • If your meeting platform (Zoom, Google Meets, Teams) has any settings enabled restricting who can join your meetings, this may cause Loom Notetaker to be unable to join and record your meeting. We recommend ensuring that Loom Notetaker is allowed through any such restrictions that might be in place.

  • Only the meeting organizers that initiated the recordings themselves will be able to download the Meeting Recording.

Meeting recording commands 

Anyone in the meeting (not just the host) could use any of the commands below by sending them in the chat. These commands should work in Zoom, Google Meet and Team meetings. 

  • /stop: Stop recording and remove bot from the meeting

  • /pause: Pause recording

  • /resume: Resume recording

  • /cancel: Cancel recording and remove the bot from the meeting

  • /help: Display this help message with the list of commands

  • /info: Display information about the current meeting

FAQ

How can I disconnect my Calendar?

You can disconnect your calendar at any time by selecting Settings in the top-right of the Meetings page. There you’ll find the option to Disconnect. 

How do I know if my meeting is being recorded?

When a meeting is being recorded, you will see a 'Loom Notetaker' participant in your meeting. When the Loom Notetaker joins the meeting, attendees will be alerted that the meeting is being recorded with a comment in the chat and audio cue (Zoom-only). Attendees joining after the Loom Notetaker will not receive this alert, but will see Loom Notetaker as an attendee in the meeting.

How can I stop a meeting from being recorded?

If you are in a meeting that is being recorded, and you wish to stop the recording you can do so by removing Loom Notetaker from the meeting:

  • In Zoom, select the three dots on the Loom Notetaker participant and then select Remove.

  • In Google Meet, hover on Loom Notetaker’s tile and select More options, then Remove from the call.

  • In Microsoft Teams, select the Participants icon to see the attendees, then right-click Loom Notetaker and choose Remove from the drop-down menu.

This will end the recording of the meeting. Keep in mind that only the meeting owner has the ability to do this. 

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