Education plan FAQ

As part of Atlassian, Loom offers qualified educators, students and academic institutions discounts on video recording and sharing. In order to be verified for the Atlassian education plan, you must set up a free account with your school email via atlassian.com.

You can get verified via this form, and we'll start the verification process. Please allow a few business days for us to process your request.

Get your account verified here!

What happens after I apply for the discount with my education email address?

You'll receive an automated email from Atlassian Support confirming that your application has been submitted and is under review. Once verified, you'll receive a verification email confirming the discount.

To see a full breakdown of features included in each plan, check out our pricing page here.

FAQ

How does Atlassian review and grant discounted licenses?

Atlassian verifies nonprofit, student and teacher, and academic institution eligibility in partnership with Goodstack, yet determines qualification for discounted licenses at its sole discretion. Learn more about Atlassian products included in the discount program here.

What if I’ve been using my personal email for classwork?

We recommend you sign up via atlassian.com with your education email address to get verified. After this you can self-serve and transfer your videos to your new account.  We can apply the education discount to your new account but if you've been paying for Loom Business as an educator, we can not refund or credit past payments made.

Does this discount extend to nonprofit organizations?

Atlassian partners with Goodstack to verify that applying nonprofit organizations meet Atlassian’s discounted license eligibility criteria. You can learn more about this here. 

Can I apply for the Education plan if I am a student?

Yes! You just need to be at least 16 years old, signed up to Atlassian with an EDU email. If you meet all the requirements, you can verify your account via this form.