Downgrade your account

Loom users can downgrade their accounts.

1. Visit your Plan & Billing page, then select Manage Subscription to follow the downgrade flow.

2. Select I'm sure I want to cancel to confirm. You will be downgraded to our free Starter plan by the end of your billing period.

What happens to my videos when I downgrade?

You will have a 25-video limit. If your video count exceeds 25 you will still have access to all your videos.

However, you will not be able to create a new recording until you upgrade or delete videos to move under 25 videos.