Disable auto-renewals for Business or Business+ AI Subscriptions
By default, Loom Business/Business+ AI subscriptions renew on the renewal date listed on your Plan and Billing page. The steps below will walk you through how to stop a subscription at the end of your billing cycle so you don't have unwanted changes.
Disable auto-renewal for a subscription
Navigate to your Plan and Billing page from your Workspace Settings.
Select Manage Subscription.
Select Cancel Subscription and go through the downgrade flow.
Once completed, you will have access to your current plan until the end of your billing cycle. Upon renewal your workspace will be downgraded and you won't be charged anymore.
Enable auto-renewal after disabling a subscription
Navigate to your Plan and Billing page.
Select Manage Subscription, then Cancel my downgrade
Going forward your account will automatically renew at the end of your billing cycle.
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