請求書について理解する

On this page, we’ll walk through what each line item on your invoice means.

2024 年 10 月 23 日以降、Loom を Loom.com で購入する場合と、Atlassian.com で購入する場合とでは、違いがあります。詳細については、FAQ をご覧ください。

  • You only get billed for Creators/Admins. Creator Lites are free.

  • Your subscription price is connected to the number of paid members (Creator/Admins) you upgrade. This price is recalculated automatically as you increase or decrease those seats.

  • You will be charged the prorated amount for any member added mid-way through your billing cycle the following month.

Access your Loom invoices

請求書にアクセスするには、2 つの方法があります。

  • By email: Once payment is made, an automatic invoice is generated by Loom’s billing provider and sent to the billing contact and admins via email.

  • [プランと請求] ページからダウンロードしてください ([請求履歴] の下で確認できます)。

Examples of how to read your invoice

Please note the price used for the example below are for illustration; pricing will vary based on location.

年額プランに Creator を追加する

If you add a new workspace member, Loom will calculate the prorated cost of the new members added to your workspace and charge you in the next month’s billing cycle.

  • A - Increase in seat count. In this example, the customer already had 5 paid seats so this invoice is for the cost of the 6th seat added.

  • B - The date the new member was added through to your current renewal date. We’ll only charge the prorated cost for the days left until renewal.

  • C - How many seats of seats on your plan.

  • D - 枠数の変更。

Example invoice of adding Creators to an Annual Plan

Example above:

  • You have 5 paid annual subscriptions, purchased on November 18, 2022.

  • You invited 1 other person to join your workspace as a Creator on December 8, 2022. Since the price for each extra seat on your yearly plan is $150, you will be charged the prorated amount for the rest of the billing period (from December 8, 2022 - November 18, 2023 = $141.78). This invoice will be received on the next monthly milestone (December 18th).

Annual renewal with true-up

  • A - 追加請求の部分。2023 年 10 月 21 日に、Creator として 1 名の新しいユーザーをワークスペースに招待しました。年次更新まで残り 28 日のため、請求期間の残り (10 月 21 日から 2023年11月18日) の日割り金額 ($11.50) のみを請求します。

  • B - The renewal portion. Your subscription currently has 4 active seats so you’ll be charged for these members.

  • C - 枠数の変更。

年間更新と追加請求を含む請求書の例

月次更新と追加請求

You will receive a consolidated invoice with the workspace member updates at the beginning of the next billing cycle. 

  • A - The true-up potion. You invited 2 new people to join your workspace as Creators on November 2, 2022. As they were invited on different days, they are each represented as different line items. 

    •  Additional member 1: As you only have 15 days left until your monthly renewal you’ll only be charged the prorated amount for those 15 days of the billing period (from 2022年11月 2日 - 2022年11月17日 = $7.26)

    • 追加メンバー 2: 月次更新まで残り 12 日のため、請求期間のうち 12 日分の日割り金額のみが請求されます (2022年11月 5日 ~ 2022年11月17日 = $5.81)。

  • B - The renewal portion. Your subscription has 5 active seats so you’ll be charged for these members. 

  • C - Change in seat count.

Example invoice for monthly renewal

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