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The following information only applies to team-managed projects.
To check which type project you need help with, look at the bottom of your project’s left-hand sidebar:
If you see an icon stating You’re in a team-managed project with Give feedback and Learn more menu items, you're in a team-managed project.
If you don't, you're in a company-managed project. Check out our company-managed project documentation.
Project admins can configure and customize email notifications for team-managed projects individually. Project admins can optimize the volume of emails sent from Jira Software by sending users those that are relevant and useful. For instance, if a team member reassigns a task to another, Jira Software can send a notification to the new assignee. Or, if someone deletes an issue, your project can notify your Scrum master about that the work has been removed from their board.
You must have the administrator role in your project to do the things described on this page. Learn more about team-managed project roles.
You can notify your users on issue-related changes in Jira Software. For example, you can notify your watchers when someone comments on an issue.
You can keep your users updated when someone:
creates an issue
assigns an issue
updates an issue
comments on an issue
moves an issue
edits an issue comment
deletes an issue
logs work on an issue
updates the worklog on an issue
deletes an issue comment
deletes an issue worklog
You can choose to send notifications to:
all watchers
the current assignee
the current user
the reporter
- the project lead
the project role
Additionally, you can also configure your email address from which users can receive notifications from. Learn more about editing an email address.
When you delete a role, the notifications associated to it will no longer work. However, these notifications can be referenced even if a role is deleted, and you will have to manually remove them.
Add a notification in team-managed projects
You can notify team members of specific activities when they work on issues in your project. For example, you can update a Scrum master when someone moves an issue. Or, you can notify a manager when someone’s updated their work logs.
To create a notification, you can:
From your project's sidebar, select Project settings > Notifications.
Select Add notification.
Select the issue event that triggers the desired notification.
Select the users and roles who should receive this notification.
Click Add. Jira Software will notify your desired recipients of your key issue events.
Edit notifications in team-managed projects
By default, team-managed projects send notifications about issue events to the issue’s watchers, assignees, and reporters. But, you may want to edit these settings to reduce the amount of email Jira sends, or to notify additional people in your project about key issue activity. For example, you might want to notify your Scrum master when someone’s picked up a task, or inform your project manager when new work has created.
To edit the notifications your team-managed project sends:
From your project's sidebar, select Project settings > Notifications.
Under the Actions column, click More (•••) > Edit.
Select the users or roles.
Click Save.
Disable notifications in team-managed projects
You can delete notifications for certain events if you don’t want to spam your users.
To delete notifications for an event:
From your project's sidebar, select Project settings > Notifications.
Under the Actions column, click More (•••)> Delete.
Click Delete.