Add scenarios to a Rovo agent
You can add scenarios to your agent to help provide separate sets of instructions that prompt your agent to behave a certain way depending on the situation.
Agents
Rovo agents are configurable AI teammates that can be called on or created by any team member to collaborate and move work forward.
Agents can be accessed in Chat, in automation rules, while editing (via the shortcut /Rovo or /ai) in Confluence and Jira, or in the Studio app. Depending on their knowledge sources, agents can use plugins and access data from other Atlassian and connected third-party apps.
Agents are designed to:
interact with and complement your work
work with defined objectives and parameters
reduce repetitive work
specialize in a particular area to achieve smarter and better outcomes
perform specialized skills (with your permission) like organize, create, or edit Jira work items or Confluence pages
If you’re looking for information on creating and using AI-powered agents in Jira Service Management, Discover how to automate customer support with the virtual service agent.
Browse Rovo agents
Find agents in your organization. Learn to search, edit, and view agent profiles.
Chat to a Rovo agent
Learn how to interact with agents in Chat.
Conversation starters
Create effective conversation starters that help people get the most out of your custom agent.
Create and edit Rovo agents
Create and edit custom agents with specialized knowledge and skills, either through a simple chat interface or manual setup.
Duplicate a Rovo agent
You can create your own version of existing agents by duplicating them and tweaking them slightly to your needs.
Knowledge sources for Rovo agent scenarios
Learn how to enhance your agent's responses by providing custom knowledge sources like Confluence, Jira, and Google Drive.
Marketplace agents
Agents built by third-party Marketplace partners are available to be installed by admins. Learn how to browse and install agents from Marketplace.
Out-of-the-box agents
Discover the out-of-the-box Atlassian agents that you get with Rovo that integrate with Jira, Confluence, and Jira Service Management.
Rovo agent permissions and governance
Covering the essentials of permissions and governance surrounding Rovo agents and who in your organization can create them.
Rovo agent skills
Maximize the power of agents by adding skills that allow them to do things outside of Chat with your confirmation.
Rovo agents in automations
Use agents in automations to integrate Rovo with your workflows and improve efficiency.
Share a Rovo agent
Share agents to collaborate and maintain consistency across your organization.
Using the Ops Guide agent
Enhance incident management with Ops Guide. The Rovo agent for Jira Service Management that streamlines on-call duties with proactive guidance.
Work with Service Request Helper
Find out how you can work with Service Request Helper agent in Jira Service Management to improve your team's efficiency.
Work with Service Triage agent
Find out how to use Service Triage agent to triage incoming requests in your space. You can also find out how to use this agent in automation rules.
Write instructions for your Rovo agent
Write instructions for your custom agent to get better responses.
Writing and reviewing content with Rovo agents
Collaborate with agents while editing content in Atlassian tools like Jira or Confluence to help you create and refine content quickly and consistently.
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