Connect to your Data Center instance

Connect to your Data Center instances to add them to your portfolio. When you connect, we can:

  • Improve discovery by scanning app links

  • Collect data to generate cloud readiness assessment

  • Collect data to generate optimization insights

はじめる前に

Make sure you’ve completed the prerequisites.

Some connections steps will differ based on the Data Center version you’re using:

  • For the following versions you’ll use cloud connectors.

  • Jira Data Center 11.3, Confluence Data Center 10.2, and later versions.

    • Jira Data Center 10.3.23 and later 10.3 versions, and Confluence Data Center 9.2.22 and later 9.2 versions.

If you’re on newer versions and have problems connecting, see Configure cloud connectors.

Connect to an instance and add it to your portfolio

To connect to a Data Center instance:

  1. Go to admin.atlassian.com, and select Insights > Portfolio insights.

  2. You can connect from either page: Cloud readiness or Instance health. The connected instance will appear in both.

  3. Select Add Data Center.

  4. Agree to share the data used by Portfolio insights. You’ll be able to agree to what exactly is collected and shared on the Data Center side of the connection.

  5. Add the details of the Data Center instance you’d like to connect to.

  6. Copy the credentials and select Continue to Data Center.

Data Center で接続リクエストを承認する

1. On the Cloud connectors page in Data Center admin screen, select Review request.

Cloud connectors screen in Confluence Data Center admin with Review request option for Portfolio Insights connector

2. Agree to what data we can collect from your instance and share with Portfolio insights. For more details on what data is collected, see Security and data handling.

3. On the Review connection request screen, select Accept.

Manually pasting the credentials

If you didn’t start the connection or were given the credentials by another admin, you can paste them at Administration > Applications > Linked cloud organizations to create the connection.

Connection Status

オンプレミスのデバイスのクラウドへの接続状況が、さまざまなステータスで示されます。各ステータスは接続で何が起こっているかを示すため、接続を管理、監視する上で重要な役割を果たします。接続ステータスの概要は次のとおりです。

ステータス

説明

初期化済み

接続は開始されましたが、まだ完了していません。

接続済み

接続は正常に確立されています。

切断

接続は手動で終了されました。

中断

接続はアクティブでしたが、予期せず動作を停止しました。

期限切れ

Connection has expired after 180 days and needs reconnection. When reconnecting, you’ll regenerate the security key.

Manage connected instances

Upgrade to cloud connectors and keep Portfolio insights working

Upgrading to Jira 11.3 or Confluence 10.2 and later

This section explains how to keep Portfolio Insights working after you upgrade from earlier versions to Jira 11.3 or later or Confluence 10.2 or later.

1. Upgrade Portfolio Insights for Jira Data Center or Portfolio Insights for Confluence Data Center

2. The security key that you used to connect to Portfolio Insights expires after 180 days. When your security key expires, do the following:

  1. Rotate organization connector credentials

  2. Accept the Portfolio Insights connector request in Data Center:

    1. In your Data Center instance, go to Administration, then Application links, then Cloud connectors, and then select Review request.

    2. On the Review connection request screen, select Accept.

Your Portfolio Insights connector continues working on the new versions using cloud connectors.

Upgrading Jira 10.3 or Confluence 9.2 LTS versions

If you’re upgrading to a version of Jira Data Center 10.3 LTS that’s greater than or equal to 10.3.23 or a version of Confluence Data Center 9.2 LTS that’s greater than or equal to 9.2.22, you don’t need to take any action to keep your cloud connecters working. However you may want to note the following:

  1. The Cloud Companion app will be automatically updated to version 1.2.x.

  2. The security key that you used to connect to Portfolio Insights expires after 180 days. When your security key expires, do the following:

    1. Rotate organization connector credentials

    2. Accept the Portfolio Insights connector request in Data Center:

      1. In your Data Center instance, go to Administration, then Application links, then Cloud connectors, and then select Review request.

      2. On the Review connection request screen, select Accept.

Manage Portfolio insights cloud connector

These steps are applicable for the following versions:

  • Jira Data Center 11.3, Confluence Data Center 10.2, and later versions.

  • Jira Data Center 10.3.23 and later 10.3 versions, and Confluence Data Center 9.2.22 and later 9.2 versions.

認証情報をローテーションする

You can rotate Portfolio insights credentials when they expire or if there’s a chance that the credentials were exposed and are no longer safe.

To rotate Portfolio insights credentials:

1. クラウドの管理ハブで、[Data Management (データ管理)] > [データソース] > [接続済みソース] の順に移動します。

2. 組織コネクタを見つけて展開します。

3. Next to Portfolio insights connection, select More actions (), and then Rotate credentials.

4. Confirm your action by selecting Rotate credentials. Wait until the credential rotation takes place. The connector will change status to Connected.

コネクタを削除する

You can delete and re-establish Portfolio insights connector as many times as you need. The connector should be in Connected status to be deleted.

To delete Portfolio insights connector from Data Center:

1. Data Center インスタンスに移動します。[管理] にアクセスし、[アプリケーション リンク] を見つけて、[クラウド コネクタ] に移動します。

2. Select More actions (), and then Delete connector.

3. [削除] を選択して、アクションを確定します。

To delete Portfolio insights connector from cloud:

1. クラウドの管理ハブで、[Data Management (データ管理)] > [データソース] > [接続済みソース] の順に移動します。

2. 組織コネクタを見つけて展開します。

3. Next to Portfolio Insights connector select More actions (), and then Delete connector.

4. [削除] を選択して、アクションを確定します。

コネクタがクラウドと Data Center のどちらの管理者パネルにも表示されなくなります。

 

 

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