Chat to a Rovo Agent

Like many AI tools, the most common way to interact with an Agent is through Chat. To speak with an Agent, open Chat from the top navigation bar, near your profile icon or avatar.

1. Select an Agent: From the menu at the top of an active Chat, you can select an Agent you have starred, or Browse Agents. If you haven’t starred any Agents, you may see a few recommended Agents.

2. Interact with an Agent: Once you've selected the Agent, type a prompt in the text box. If you can’t think of anything, you can use one of the three conversation starters to get an idea of what that Agent can do. Your Agent will provide responses tailored to the question you asked and based on its instructions.

As with any generative AI product, experiences and quality can vary and be dependent on a number of things including the knowledge sources provided, the user's access, and the probabilistic nature of LLMs (large language models).

Tips for chatting

Similarly to writing prompts for Chat, your prompts should provide enough detail to help your Agent refine their response, but not too long that the Agent has too much to work with. It helps to be descriptive with your word choice. For example:

• If you want it to reference specific information, say “Using the information on this page [link]…”

• If you want it to provide a short response, say “In short…”, “In just a few sentences…”, or “…be succinct”

You don't always get amazing results with just one prompt, so keep iterating and asking until you get the answer you need. Often the back-and-forth gives the Agent a better understanding of what kind of responses you’re after.

As always, please remember to follow our Acceptable Use Policy when using Agents. We encourage you to think about the situations when you use Rovo — for example, not in cases where you need current and accurate information about people, places, and facts — and review the quality of the responses you receive before sharing them with others.

Using Agents actions in Chat

Some Agents can perform specific actions for you, like moving Jira issues or creating new Confluence pages.

For some actions, the Agent’s messages to you may look a little different - they might contain checkboxes for you to select things, or buttons for you to confirm actions. Each action might look a bit different, depending on how it works.

When you ask an Agent to complete an action, usually it will double-check with you to make sure it has understood your request. For example, if you asked an Agent to “delete Jira issues more than two years old”, the Agent should show you the list of issues for you to review before deleting them.

Not all Agents can perform actions, it depends on how they were set up.

Examples to get you started

Every time you start a new chat, we’ll provide examples to get you going in the form of conversation starters.

If you don’t think any of the conversation starters are suitable for you, a few good starter prompts are: