Manage automatic access to Goals and Projects

We grant users access to Goals and Projects as we roll out these products. This means users will be able to create and view goals and projects from day one.

Specifically, we add Goals and Projects to the default groups for the following roles:

製品

ロール

Compass

  • ユーザー

  • 製品管理者

  • ユーザー アクセス管理者

Confluence

  • ユーザー

  • 製品管理者

  • ユーザー アクセス管理者

重点

  • ユーザー

  • 製品管理者

  • ユーザー アクセス管理者

Jira

  • ユーザー

  • ユーザー アクセス管理者

Jira Product Discovery

  • ユーザー

  • ユーザー アクセス管理者

Jira Service Management

  • ユーザー (エージェント)

  • ユーザー アクセス管理者

Opsgenie

  • ユーザー

  • 製品管理者

  • ユーザー アクセス管理者

Statuspage

  • ユーザー

  • 製品管理者

  • ユーザー アクセス管理者

Organization admins can disable and re-enable automatic access to Goals and Projects at any time. You can also grant access manually. Give users access to products

トラブルシューティング

You may run into these scenarios when you have automatic access enabled. We’ll explain how you can resolve these issues.

Removing access to Goals or Projects removes access to other products

When your organization has automatic access enabled for Goals, we add Goals to the default groups above. Each group now grants the same role for Goals that they granted to the existing product. When you remove a user’s access to Goals, we remove the user from these default groups. This means they also lose access to other products that these groups granted.

The same logic applies to automatic access for Projects.

Alex is part of the Confluence user default group. Goals has automatic access enabled. This means the Confluence user default group also grants its members the user role for Goals.

When an admin removes Alex’s access to Goals:

  1. We remove Alex from the Confluence user default group because it also grants access to Goals.

  2. Consequently, Alex also loses access to Confluence.

ソリューション

You can avoid this by disabling automatic access, which will remove Goals or Projects from the default groups above. This lets you manage access to Goals and Projects independent of other products.

User access admins can’t add or remove users for their product

When your organization has automatic access enabled for Goals, we add Goals to the default groups above. Each group now grants the same role for Goals that they granted to the existing product. If someone’s user access admin role isn’t granted by a default group*, they don’t become user access admins for Goals automatically. As a result, they can’t add users to or remove them from their product because the product’s default user group also grants access to Goals, which they don’t administer.

The same logic applies to automatic access for Projects.

*Organizations that previously had the original user management experience may find their user access admin roles are granted by a non-default group called user-access-admins-{site}.

ソリューション

Add Goals or Projects to the group that grants the user access admin role. If you don’t want to do this, disable automatic access. This lets you manage access to Goals and Projects independent of other products.

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