How to activate platform experiences

What are platform experiences?

Platform experiences are a set of features and experiences that are available throughout the Atlassian suite of products. Each can help you connect the dots across your teams, their apps, and work - wherever it happens.

Platform experiences include:

Atlassian Home

Your new home for everything Atlassian. With platform experiences, you’re getting an upgraded home experience. Quickly navigate between different Atlassian products, view your recent work, and access directories for both of the previously mentioned projects and goals.

Read more about Atlassian Home

Atlassian Goals

Goals help you to track and communicate the outcomes you and your teams are working towards. By staying close to your work Atlassian goals assist you in staying on track. You can link goals to Jira work items, embed in Confluence pages, and connect to Atlassian projects.

Read more about Atlassian goals

Atlassian Projects

Projects help you communicate about the work you’re doing to stakeholders and dependent teams. By following a regular update schedule and automatically sending a weekly update digest, projects help you answer the what, why, who, and how of your teams’ work without needing to schedule yet another status meeting.

Read more about Atlassian projects

Atlassian Home dashboards (beta)

Dashboards are a flexible reporting solution that help you stay on top of work and monitor the metrics that matter most to you and your team. With dashboards, you can quickly find the answers you need by reporting on data across all of your Atlassian tools.

Build dashboards to track work across Atlassian products

Other features unlocked with Platform Experiences

  • Atlassian Tags - Group projects and goals by a theme, see their status, their updates, and share it to help your teams get up to speed faster. What are tags?

  • Kudos - Everyone loves feeling appreciated. Take a minute to say “thank you” to your teammates by giving them a kudos.

  • Sync reporting lines from your Identity provider (e.g. Okta) - by syncing the manager attribute from your Identity Provider (IdP) you’ll be able to see your teammate's managers on their profile card, how they fit the company reporting lines on their profiles, and be able to filter projects and goals by their manager.

Can I deactivate these features?

After opting in, you can opt out of the early access program at any time. Instructions for how to opt out are under the section below titled How to opt in or out of the early access program

Who is eligible for platform experiences?

Any organization with at least one Atlassian site is eligible, regardless of whether they have a free or paid plan. Sites are automatically created with many of our products, such as Jira and Confluence.

When turning these features on, you will also need to agree to specific terms and agree to supported compliance terms.

How to activate platform experiences

You must be an organization admin and your site must comply with the conditions outlined above in order to activate platform experiences.

To activate:

  1. Go to Atlassian Administration on your site (admin.atlassian.com). If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Administration for that site.

  2. Go to Settings from the top of the page.

  3. Select Platform experiences on the left-side menu.

  4. Select the “Start using platform experiences” button and follow the prompts on screen.

To deactivate:

  1. Follow steps 1-3 above to get to the Platform experiences page.

  2. From the list on the page, find the site that you want to disable early access on.

  3. Select the “Opt out” button under the Actions column and follow the prompts .

FAQs

Q1. Are platform experiences free?

A1. All current Platform Experiences that are available for free to any customers with at least one site. Existing features are free to use and will likely remain this way, but new capabilities and extensions may be paid or included with other paid Atlassian apps.

Q2. Can I deactivate platform experiences on my site? What happens to my data when I deactivate?

A2. Yes, follow the steps under the section “How to activate platform experiences”. Opting out will remove any platform experiences from your site but won’t delete your data.

Q3. What compliance features does Platform Experiences support?

A3. See this page for more information.

Q4. Where can I learn more about specific Platform Experiences?

A4. You can view all our Platform experiences resourceshere

Q5. I got a notification saying I’ve been enrolled into platform experiences but I haven’t opted in. What happened?

A6. While platform experiences was in early access, we gradually enrolled certain customers in the early access program in preparation for an Atlassian-wide rollout. Initially, we targeted low-risk customers who are unlikely to require certain compliance features (e.g., HIPAA or data residency). However, note that you can always opt out of the program by following the steps outlined under the “How to activate platform experiences” section above.

 

Still need help?

The Atlassian Community is here for you.