Integrate Opsgenie with Microsoft Azure Resource Health

Overview

What does the integration offer?

Use the Azure Resource Health Integration to forward Azure Resource Health alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules- using email, text messages (SMS), phone calls, iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

How does the integration work?

When a Azure Resource Health alert is created in Azure, an alert is automatically created in Opsgenie. The alert is closed in Opsgenie if the Resource Health alert is closed in Azure.

Set up the integration

Azure Resource Health is an API-based integration. Setting it up involves the following steps:

Add an Azure Resource Health integration in Opsgenie
Configure the integration in Azure Resource Health

Add an Azure Resource Health integration

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

Go to Teams and select your team.
Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

To add an Azure Resource Health integration in Opsgenie:

Go to Settings > Integrations.
Select Add integration.
Run a search and select “Azure Resource Health”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the URL generated for your account.
You will use this URL while configuring the integration in Azure later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.

Configure the integration in Azure Resource Health

1. In the Azure Portal, select Browse.

2. Select Service Health.

3. In the Resource Health section, select Resource Health.

4. Open Add resource health alert.

5. Add conditions for filtering alerts.

6. Go to the Actions tab.

7. Select Create Action Group.
While adding actions, select Webhook for the action type.

8. Paste the URL you copied while adding the integration in Opsgenie into URI.

9. Enable the common alert schema if required.

10. Save the changes for the new action group.

11. Save the changes for the alert.

Sample payload (in JSON format)

{
  "schemaId": "Microsoft.Insights/activityLogs",
  "data": {
    "status": "Activated",
    "context": {
      "activityLog": {
        "channels": "Admin, Operation",
        "correlationId": "a1be61fd-37ur-ba05-b827-cb874708babf",
        "eventSource": "ResourceHealth",
        "eventTimestamp": "2018-09-04T23:09:03.343+00:00",
        "eventDataId": "2b37e2d0-7bda-4de7-ur8c6-1447d02265b2",
        "level": "Informational",
        "operationName": "Microsoft.Resourcehealth/healthevent/Activated/action",
        "operationId": "2b37e2d0-7bda-489f-81c6-1447d02265b2",
        "properties": {
          "title": "Virtual Machine health status changed to unavailable",
          "details": "Virtual machine has experienced an unexpected event",
          "currentHealthStatus": "Unavailable",
          "previousHealthStatus": "Available",
          "type": "Downtime",
          "cause": "PlatformInitiated"
        },
        "resourceId": "/subscriptions/<subscription Id>/resourceGroups/<resource group>/providers/Microsoft.Compute/virtualMachines/<resource name>",
        "resourceGroupName": "<resource group>",
        "resourceProviderName": "Microsoft.Resourcehealth/healthevent/action",
        "status": "Active",
        "subscriptionId": "<subscription Id>",
        "submissionTimestamp": "2018-09-04T23:11:06.1607287+00:00",
        "resourceType": "Microsoft.Compute/virtualMachines"
      }
    }
  }
}

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