Rovo usage quota

To ensure optimal performance and fair usage across all users, Rovo has two quotas.

Quota types

Rovo’s quota types are:

• Objects: Individual items indexed through your Rovo connectors. An object may be a document (Sharepoint, Google Drive), a chat thread (Slack, Teams), a webpage (Custom website), or any other single indexable item from any of the Rovo connectors.

• Requests: The number of requests sent to Rovo Chat or Rovo Agents from you or your teammates.

Quota

Rovo’s quotas are set by the number of billed user Rovo licenses your organization holds. What is considered a Rovo billable user?

For example, if your organization has 200 billed users, you can:

• index up to 300,000 objects (200 users * 1500 limit)

• make 50,000 requests per month (200 users * 250 limit)

The requests limit resets when your billing period ends or monthly for annual subscriptions. You may not bank or accumulate unused portions for subsequent billing periods.

For a limited time, users have access within the Atlassian Acceptable Use Policy. In future, usage beyond these quotas will incur additional charges based on consumption. At that time, organization admins will have tools to monitor and manage consumption and will be able to purchase additional capacity.