Search for work items

Search for work items across your entire Jira instance

1. Select Work items in the tab bar.

2. Choose from the available filters; many are specific to you, such as your starred filters, filters you’ve used recently, and filters to show work items reported by you or assigned to you
   OR
   Start typing in the search box to reveal quick filters, such as project, type, assignee, or reporter.

Advanced search with JQL

1. Select Work items in the tab bar.

2. Start typing in the search box to reveal quick filters, and then scroll across to reveal Advanced search, where you can create and save custom JQL filters. Explore using advanced search with JQL

Search for work items linked to a deactivated user

If you want to search for data linked to a deactivated user, you need to use their accountId rather than their name.

To retrieve the accountId of a deactivated user:

• Go to Admin → User management.

• Search for the user in Deactivated or Former users.

• Open their profile.

• Copy the accountId from the URL. An example of an accountId would look like 70121:9ae0ab01-7bf2-4b1b-a957-e96e54c49e45.

You can also use prebuilt JQL functions, such as inactiveUsers(), to filter for work items involving inactive reporters or assignees.

To view all work items with inactive reporters:

To view all work items with inactive assignees:

Search for work items on your board or backlog

1. Select a project.

2. Select Board or Backlog from the project tabs.

3. Select (filter).

4. Type in the search box, or select filters from the dropdown options.

Clear all filters

• Long-press(filter) to reveal the option to clear filters
  OR

• Select (filter), and scroll across the dropdown filter options to reveal the Clear filters button.