Prerequisites for connecting and detecting instances

Here are all prerequisites for detecting your Cloud and Data Center instances, and connecting to the instances from your network.

はじめる前に

• You need system administrator permissions for Data Center instances

• An Atlassian organization (free to create)

• Works with any supported Jira or Confluence Data Center version

• You can have different admins between Cloud and Data Center. When connecting, they’ll be able to share the required connection details between them.

Connecting to Cloud and Data Center instances

Prerequisites for connecting to your portfolio.

Atlassian Cloud apps

No prerequisites. We’ll add detected apps to the list, there’s no need to connect to them.

Atlassian Data Center instances

To connect to a Data Center instance:

• Make sure you have the System Administrator permissions

• Install the Cloud Companion app:

  1. Go to Administration > Manage apps.

  2. [新しいアプリを探す] を選択します。

  3. Search for Cloud companion and install it.

• Allowlist this Atlassian domain on your firewall:

  1. Go to Administration > System > Allowlist.

  2. Add the following domain: https://api.atlassian.com.

  3. Select Update to save your changes. For more details, see Configuring the allowlist.

Detecting Cloud and Data Center instances

Prerequisites that improve the initial detection of Cloud and Data Center instances.

Verify your domain for more accurate results (optional)

Verifying your domain allows Portfolio insights to better identify and associate instances within your organization's ecosystem, providing a more comprehensive view of your Atlassian portfolio.

To verify your domain, follow these steps:

1. Go to admin.atlassian.com and select your organization.

2. Navigate to Domains (found under Directory or Settings, depending on your user management experience).

3. Select Verify domain and enter your domain name.

4. Choose a verification method from these four options: HTTPS, DNS TXT, Google Workspace, or Microsoft Entra ID, and select verify domain.

To get more details, read our detailed documentation on domain verification.

Update Cloud Migration Assistants

Update the Cloud Migration assistants to the latest versions.

• Jira Cloud Migration Assistant on Marketplace

• Confluence Cloud Migration Assistant on Marketplace

Cloud Migration Assistants are required to detect your instances based on app links. They’re also required for cloud readiness insights, so it’s useful to update them at this point already.

次のステップ

Connect to instances from your portfolio