Migrate Statuspage to use Atlassian accounts
Learn everything you need to know to migrate you and your team to Atlassian accounts.
What is an incident?
Learn what an incident is and how you can use them to communicate with your customers.
Create an incident
Follow these instructions to create an incident and what incident fields you can use during incident creation.
Backfill an incident
Backfill a page with previous incidents to avoid it looking empty.
Schedule maintenance
Let your customers know when you're going to be unavailable due to maintenance.
Create an incident template
Create incident templates to use as a starting point for creating incidents.
Incident template library
Copy this content into a template to quickly acknowledge these some issues.
Create a template group
Group relevant incident and scheduled maintenance templates together to quickly manage an incident when it occurs.
Create a postmortem
Create a postmortem to tell your customers what went wrong and what you're doing to avoid future incidents.
Post incidents to Twitter
Automatically tweet updates when you create or update an incident.
Add HTML tags in incident messages
Add additional structure or style to incident posts with HTML tags.
Top-level status and incident impact calculations
Learn what incident impact is and how it is calculated.
Incident communication tips
Keep these five tips in mind when you communicate incidents.
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