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Rovo Chat actions
Rovo Chat is able to access data from Atlassian products and connected third-party products through a number of plugins and actions.
Plugins are how Chat (or an Agent) reads, writes, and searches.
Actions are what Chat (or an Agent) uses to take their responses and do things with them, like post it in a comment, draft and publish a Confluence page, create a Jira issue, etc. Actions always require confirmation from the person who prompted the action (except Agents in automation rules).
Chat currently uses the following plugins and actions. We may add more to this list on an ongoing basis to provide enhanced functionality. This list is subject to change at Atlassian’s sole discretion.
Rovo Chat (like all features of Rovo) respects user permissions (for example, if a user asks a question, it will only search pages/issues that user has permission to view).
Name | Plugin or action | Description |
Activity | Plugin | Fetches the most recent activities of a user on Jira and Confluence. |
People | Plugin | Fetches the account id, email, name, location, and profile picture based on a user's name. This plugin doesn’t work for searching by job titles or teams. |
Search QA | Plugin | Finds answers from Confluence data sources. It returns answers and sources that were used to find the question. |
Page search | Plugin | Finds a given Confluence page or blog post based on certain search filters. |
Next best task | Plugin | Finds the next best task for a user to work on. |
Jira JQL | Plugin | Find all Jira issues for the user using a JQL query. |
Jira | Plugin | Provides information about an active Jira Software project's boards and backlogs. Used when directly referencing a Jira project's boards and backlogs. |
Content read | Plugin | Retrieves the contents from certain URLs (For example, Confluence, Jira, Google, SharePoint, and Slack). This also includes the current browser URL. |
Create issue in Jira | Action | Allows Chat to create Jira issues. It will open the full screen issue create form when necessary. |
Edit issue | Action | Allows Chat to edit the summary or description field of an issue when prompted. |
Assign issue | Action | Allows Chat to edit the assignee field on an issue when prompted. |
Comment on issue | Action | Allows Chat to add a comment to an issue when prompted. |
Transition issue in Jira | Action | Allows Chat to transition an issue through the workflow and edit the status of issues when prompted (for example, changing from “In progress” to “To do”) |
Delete issues | Action | Allows Chat to delete up to 20 issues when prompted. This action requires additional confirmation for person prompting Rovo Chat. |
Create page in Confluence | Action | Allows Chat to publish and include drafted content when prompted. |
Comment on page | Action | Allows Chat to add a comment to a Confluence page when prompted. |
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