Learn about Atlassian organizations
New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.
Atlassian Intelligence features in Jira Service Management
Changes for Atlassian Intelligence across products in Premium and Enterprise plans
Starting May 6, Atlassian Intelligence will be automatically activated for all products in Premium and Enterprise plans. Organization admins can opt out of this change from Settings > Atlassian Intelligence, without affecting any current active products.
After this date, organization admins can activate or deactivate Atlassian Intelligence on specific products at any time through Atlassian Administration.
Automate support interactions, streamline processes, and quickly summarize critical details, comments, and actions with Atlassian Intelligence.
AI answers | |
Search across your linked knowledge base spaces and answer your customer questions in Slack — without needing to create an intent. Learn more about using AI answers in Jira Service Management | |
Suggest request types | |
Spend less time figuring out what kind of request types you need to create for your project. Simply describe your work and what your team typically manages. Learn more about using AI to suggest request types in Jira Service Management | |
Summarize issue details | |
Summarize the details of an issue instantly – quickly understand context without needing to read through long descriptions and numerous comment threads. Learn more about using AI to summarize an issue’s details in Jira Service Management | |
Generate and transform content | |
Draft new content such as issue descriptions and comments with a simple prompt. Change tone, improve writing and make technical information easier for other teams to understand. | |
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