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Soft limits for copying Jira data
We’re making some changes to the Copy product data feature:
Jira cloud-to-cloud migration is now a part of Copy product data. We’re rolling out this change, so some of you will be able to copy Jira data along with Confluence data. Learn more about this change
To access the Copy product data feature:
Go to admin.atlassian.com.
Select Settings > Data management > Copy product data.
While there is no hard limit on the amount of data you can move via a single copy plan, we observed a higher success rate when copying projects within some limits. We call these limits as soft limits.
In the table below, we’ve described some soft limits. We also describe the impact on performance, stability, and success when moving data more than the recommended soft limit in a single copy plan. We recommend actions you can take if the size of your data falls outside the soft limits.
Our soft-limits are based on first-hand experiences dealing with some of our largest customers, but they might not represent every organization’s experience.
Number of projects per copy plan
Soft limit | 200 projects |
|---|---|
How to find this number | When you select projects while copying data, you can see the total number of selected projects at the bottom of the Select projects page. You’ll also be able to see the number of selected projects on the Review your selections page. |
Impact | When you copy more than 200 projects at once in a single copy plan, some projects may fail to copy. |
Recommendations | We recommend copying projects in batches of 200. |
Amount of text in the comments field
Soft limit | 32K (32767) characters in the comment field |
|---|---|
Impact | When you copy data you’ve migrated from the Jira Data Center or Server into cloud, these errors may occur:
|
Recommendations | If your projects exceed this limit, or if you see trimmed comments, contact support |
Number of attachments
Soft limit |
|
|---|---|
Impact | Copying data takes longer as the number and size of attachments increase. |
Recommendations | If you think the number of attachments exceed this limit, contact support |
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