Issues with too many remote links

This insight checks if any of your issues exceed the limit of remote links, including all types of remote links, such as:

  • Links to issues on other Jira instances

  • Links to Confluence pages

  • Web links

Jira Cloud limits the number of remote links per issue, because adding unlimited entities often results in unusually large and complex data shapes, which in turn causes reliability and performance problems.

Migrations are exempted from this limit so they’re not blocked. However, after you migrate, we’ll automatically modify your issues, optimizing remote links above the limit in the following way:

  1. We’ll remove excess remote links from your issue.

  2. We’ll add them to a CSV file and attach it to the original issue.

  3. You won’t be able to add new remote links above the limit.

What’s the recommendation?

For active issues where you still add remote links, you can use the ideas below to reduce their number. However, it might be easier to let us remove excess remote links after you migrate and start fresh in new issues.


Delete extra remote links

Jira doesn’t have an easy way to delete remote links in bulk. Below, we’ve added some ideas on how to do this using API.

Identify affected issues with SQL query

When viewing this recommendation from the dashboard, copy the provided SQL query and run it on your database.

The SQL query returns:

  • Issues with over 2,000 remote links

  • Remote link count for each issue

The following API guide describes how to find all remote links on an issue and delete them based on their internal ID.

API: Find and delete remote links based on ID

Still need help?

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