Connect to instances from your portfolio
Connect to your Data Center instances to add them to your portfolio. When you connect, we can:
Improve discovery by scanning app links
Collect data to generate cloud readiness insights
Collect data to generate optimization insights
Before you begin
Things you should know before you start:
You can connect to a Data Center instance from the Detected apps tab, or select Connect Data Center on the main page to connect to any instance
Connect to an instance and add it to your portfolio
To connect to a Data Center instance:
1. Go to admin.atlassian.com, and select your organization.
2. Go to Settings > Portfolio insights.
3. In Portfolio insights, select Connect Data Center.
4. Enter the base URL of your Data Center instance and assign a unique name to the connection.
5. Copy the security key from your cloud site.
6. Select Copy and proceed. You’ll be redirected to your Data Center instance where you can paste the key.
7. Enter the security key in your Data Center instance to complete the connection.
8. Choose your data sharing level:
Share instance metadata (recommended): Enables personalized insights and recommendations with full feature access.
Share limited metadata: Provides basic system insights with limited capabilities
Once connected, your instance will be visible under Apps in Portfolio insights.
If you’re unable to paste the key right now
If you’re unable to access your Data Center instance at this moment, you can copy over the key later on:
Go to Administration > Applications > Linked cloud organizations.
Select Link cloud organization.
Enter your security key.
Connection status
There are different statuses that show how your on-premises devices are connected to the cloud. Each status tells you what's happening with your connection and plays an important role in managing and monitoring the connection. Here’s a brief overview of connection statuses:
Status | Description |
|---|---|
Initialized | Connection started but is not yet complete. |
Connected | Connection successfully established. |
Disconnected | Connection has been manually terminated. |
Interrupted | Connection was active but has unexpectedly stopped working. |
Expired | Connection has expired after 28 days and needs reconnection. When reconnecting, you’ll regenerate the security key. |
Manage connected instances
After connecting a Data Center instance, you can:
View instance details
Go to your instance directly from Portfolio insights
View more detailed insights (cloud readiness and instance optimization)
Reconnect and disconnect your instance
Next steps
After you connect to a Data Center instance, we’ll start collecting the data to generate insights and recommendations.
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