Assistant version affecting migration time

This insight checks if you're using the recommended version of the Jira Cloud Migration Assistant.

How does the version affect migration time?

Earlier versions are lacking features. We release improvements across different areas on a regular basis, but in version 1.10.17, we’ve made significant improvements to migration speed. We’ve changed how projects and issues are exported, improving the mechanism that migrates them in parallel. After this version, we saw the median migration rate (checked on all migrations from the last 3 months) improve, as shown below:

  • Median rate before 1.10.17: 1,800,000 issues per 24 hours

  • Median rate after 1.10.17: 3,700,000 issues per 24 hours

Without upgrading, you won’t be able to achieve this rate, and your migration downtime will be longer than the median we’re showing here.

Which version to upgrade to?

We recommend that you always update to the latest, before every migration.

The minimum required to improve the migration downtime is 1.10.17.

What’s new in every version

You can check what exactly is released in every version in the release notes on Atlassian Marketplace.

View release notes for Jira Cloud Migration Assistant


Update the Jira Cloud Migration Assistant

To update the assistant:

  1. In Jira Server or Data Center, go to Administration > Manage apps.

  2. Select Manage apps.

  3. Search for Jira Cloud Migration Assistant.

  4. Select Update.

Jira Cloud Migration Assistant app on the 'Manage apps' page in Jira.

Open the Jira Cloud Migration Assistant

Once updated, you can access the Jira Cloud Migration Assistant by following these steps:

  1. In Jira Server or Data Center, go to Administration > System > Migrate to Cloud.

  2. You’ll see a home screen similar to this one:

Home screen of the Jira Cloud Migration Assistant.

Still need help?

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