Support has ended for the Jira Cloud for Mac app

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What's new in Jira Cloud for macOS


  • This is the final update for the Jira Cloud app for macOS. Thank you for using the app.

  • Monitor your sprints with the Sprint Health gadget. Add it to your dashboard via Jira Cloud for web.

  • Bugs were escorted to the exit: filters now update smoothly after filter queries have been edited; transitioning issues is no longer affected by the absence of the attachment field; fields are editable when they’re pinned.


  • In February 2022, the Jira Cloud app for macOS is being sunset. You don’t need to do anything; your work is up-to-date and available in Jira via your web browser. Find more details at

  • Bugs were bashed.


  • Edit or delete search filters.

  • Bugs were squashed, including one involving an issue’s parent field in company-managed projects, and one being silly with the ‘clear all' issue type filters button.


  • Turkish and Chinese (Traditional) are now supported in the app. Adjust language settings via your device’s system preferences.

  • Bugs were bludgeoned (gently).


  • Change whether a comment is internal or customer-facing after it has been added to an issue within Jira Service Management.

  • When creating an issue, the order of the issue’s fields now match web’s experience.

  • Bugs were goaded into submission.


  • Add the activity stream gadget to your dashboard. Soak up that juicy information.

  • Share your dashboard via the magnificent share button on the dashboard screen.

  • Save issue searches as filters.

  • Bugs were blasted, including one that prevented new sprints from being added to the active sprint filter, and one that incorrectly rendered text from HTML while in Dark Mode.


  • Perform advanced issue searches using Jira Query Language (JQL). Find advanced search next to the search filters.

  • Incident responders can acknowledge alerts within service projects.

  • Edit an issue’s resolution. Boom.

  • Bugs were given the boot, including one that didn’t display avatar updates in some company-managed projects.


  • When you open a notification about an issue comment, you’ll be automatically taken to the comment in the issue’s details, and it’ll be highlighted. No time wasted searching for it.

  • Bugs were bashed, performance improvements were added.


  • If you have an issue transition screen, you can now add attachments when you update the issue’s status.

  • View, add, or remove responders from incidents in service projects.

  • Bugs were ejected, including one that was messing with label filtering on boards.


  • Note: Support for macOS Catalina is ending after this release. To continue enjoying new features and improvements in future releases, update to macOS Big Sur or later.

  • Search for issues by component.

  • Filter issues by issue type on the board.

  • Backlogs load faster in team-managed projects.

  • Bugs were bashed: recently-viewed projects display correctly in Home, and issues can be drag-and-dropped smoothly on boards.


  • Filter your notifications by Unread (notifications will be hidden after you’ve opened them) and/or Direct (you’ll only receive notifications for issues you’re assigned or @mentioned on). Reduce the noise, increase the focus.

  • Within an issue’s activity section, switch between comments, history, and worklog. And sort by date, if you like.

  • You can now filter issues by reporter.

  • Bugs were bumped, and performance improvements were added.


  • When you create an issue in the backlog while filtering by assignee, the new issue will auto-assign to that person. Bam.

  • We added performance improvements to the issue editing experience, including dynamic font resizing.

  • Bugs were thwarted, including one that was messing with requests requiring group approvals. There were others, but let’s end this on a positive note: puppies.


  • We’ve optimized the app for Apple silicon. Woo!

  • Bugs were smashed.


  • Issues on your board are more informative: now you can see a development status icon, and a checkmark when the issue is marked as ‘Done’.

  • Extra fields can now be displayed on issues on your board in company-managed projects.

  • In burndown charts, view how many issues are connected to the sprint’s start and end dates.

  • Bugs were fixed: enjoy a faster notifications screen, and a bug-free experience when opening projects via Home.


  • Reply directly to a teammate’s comment on an issue: when you hit Reply, you’ll automatically @mention them.

  • Issue labels and due dates are now visible on boards in team-managed projects.

  • The Two Dimensional Filter Statistics dashboard gadget has gotten smarter: now, the selected row and column names are displayed while viewing a cell's issues, making it easier for you to navigate.

  • Bugs were squashed, including one that hid an issue comment’s toolbar after users canceled the insertion of an image or file.


  • Priority icons have arrived on issues.

  • ‘Days in column’ indicator dots have landed on issues, too.

  • We did some tinkering to the backlog, and made some small improvements. (It runs a little faster now. Boom.)

  • Bugs were blasted.


  • Who doesn’t love a splash of color? Issue colors are now visible on boards.

  • Bugs were bashed: The mighty process control project template has returned. Versions were acting funky, allowing people with incorrect permissions to attempt creation and edits.


  • React to in-app notifications with emojis.

  • Notifications are slightly easier to read: we adjusted the spacing and alignment of text.

  • Bugs were squished: you can now search for issues with ease, and paste lists into issue descriptions with correct formatting.


  • View Jira Service Management requests' list of approvers, plus add or remove approvers.

  • See customized titles of dashboard gadgets.

  • Bugs were squashed, including one that made notifications vanish, and another that was playing havoc with issue search.


  • Bugs were fixed, improvements were added. Just for you, friend. (Plus everyone else.)


  • Pinned fields now appear in issue details.

  • We added a truckload of performance improvements, and pummelled a bunch of bugs, including one bug that prevented people from editing request types. Now you can edit them willy-nilly. (Though we suggest editing them sensibly, for your team’s sake.)


  • Have you discovered dashboards yet? They’ve just rolled out to 100% of users, delivering a glorious, personalized overview of your work.

  • Filter sprints in your backlog. (Reduce the noise, increase the focus. Hurrah!)

  • Bugs were booted, and performance improvements were added.


  • Adding an internal comment versus replying to a customer on a Jira Service Management issue has become clearer.

  • Your little notification badge number is now smarter when you have multiple accounts, reflecting a total number of notifications.

  • We squelched some bugs, and inserted a few other nifty performance improvements.


  • Edit a version within a release via a quick right-click. (That’s right, a quick right-click. Say it five times.)

  • Bugs were removed.


  • Quickly expand or collapse all sprints in the backlog by right-clicking a sprint header, selecting a sprint’s ‘more’ icon, or via the main menu bar. So many options.

  • We refreshed the experience of updating an issue from one status or transition to another. Check it out.

  • Bugs were removed.


  • Bugs were removed. Enjoy a bug-less notification screen (some notifications were being hidden, and comments were appearing twice), and accelerated loading speeds of two-dimensional dashboard gadgets (some were being sluggish).


  • On your roadmap, filter issues by assignee, label, or status.

  • Web links, including Confluence links, now appear within your issues.

  • Bugs were squished, and improvements were made. The editing experience in particular received a polish.


  • Search by keyword to filter issues on your roadmap.

  • Bugs were blasted; site-switching is now easier, the editing experience is smoother, and your little avatar received a polish. (Sometimes avatars appeared square, rather than round. We like details.)


  • Roadmaps shipped to next-gen projects earlier this year, and now they’re joining the party in classic projects, too. Plan your work in advance, craft your goals to perfection, and connect the dots between multiple moving parts with a snazzy roadmap.

  • Issues load faster. We tweaked, tinkered, and tightened some stuff, shaving off valuable micro-seconds.

  • Bugs were squashed, and improvements were made.


  • Searching for issues on the board and backlog is easier, with full issue summaries helping you find what you need faster.

  • Clear all active filters on the board and backlog with a single click.

  • Share issues faster by right-clicking them in the backlog.

  • Several bugs were ushered toward the exit. Now you can upload attachments without buggy interruptions, and time tracking fields no longer pop up unexpectedly within incorrect projects.


  • You can now select and copy text within notifications.

  • An assortment of bugs was walloped: Roadmaps weren’t automatically scrolling to today, links within issues were being temperamental, the editing experience was acting a little funky, adding time estimates was harder than usual, and adding attachments to issues wasn’t working correctly. All fixed.


  • Filtering has been updated. Filter issues without epics on your board and backlog, or filter by multiple epics at once on your board.

  • Searching for issues using issue keys no longer requires a hyphen.

  • View merged commits with a single click.


  • On a board with swimlanes, go straight to a subtask’s parent issue or epic with a single click.

  • Move projects to trash rather than deleting them straight away; admins can retrieve them before they’re permanently deleted.

  • Easily see months within each quarter on your roadmap.

  • Performance improvements have been made to issue editing and issue details, as well as notifications.

  • Bugs were fixed, including one that displayed a single default swimlane in classic project templates.


  • View branch information in your issues.

  • Bugs were extricated, including one that sporadically booted people out of the app.


  • Development info within issues continues to grow: builds have arrived!

  • Filter by unassigned issues on your board and backlog.

  • Adding columns to your board is now done via the ‘more' icon within each column.

  • Searching for unnamed epics is now easier; they’re listed under ‘unnamed’.

  • Bugs were squashed, including some lurking in the issue-editing experience.


  • Commits have sidled onto the development details screen.

  • Bugs were removed: one was preventing people from editing story points, and another was crashing the app when issues were opened from links.


  • Format text faster with character shortcuts, including * (bold) and # (heading).

  • Adding smart links to issues just got easier. Try it.

  • Easily view pull requests related to your issues.

  • Quickly access your service desk’s settings via the ‘more’ icon (three dots, sometimes called ‘meatballs’).

  • Bugs were eliminated.


  • You’re a star! And now your projects can be, too. Star your favorites to locate them faster.

  • Feast your eyes on better smart link rendering in issues.

  • Further improvements have landed in the issue-editing experience, with a smarter toolbar and additional shortcuts for adding complex content (lists, quotes, and code block).


  • We added additional improvements to the issue editing experience, including smoother editing and auto-save for descriptions, and the ability to close issues via ‘escape’. The whole thing is snazzy. (Snazzy is fun to say.)

  • Bugs were removed. Nothing but happiness here.


  • Filtering just hugged flagging: now, when you’re filtering your board by flagged issues and you create a new issue, it’ll be automatically flagged, too.


  • We’re rolling out a new editing experience, making it easier to edit comments and descriptions, make text selections, edit in Dark Mode, and attach files within comments. (Spot a rogue bug? Let us know: Go to your account > Send feedback. You’re awesome.)


  • Switch between Jira sites with ease: go to your account and hit Switch site.

  • Searching for issue fields (such as assignee and reporter) has become easier, with better search suggestions and refined results.

  • Bugs were lured from the UI with a scattering of sugar-coated branches and candy-flavored commits.


  • Development info has landed in issues. Quickly see a summary of related commits, pull requests, branches, builds, reviews, and deployments. So much juicy info right there.

  • Create major incidents from within your service desk issues.

  • We’ve sharpened your board’s issue-create function. (It's when you create an issue directly on the board without opening the issue detail window.) Now, if you’re filtering the board by assignee, epic, and/or label, your new issue will automatically inherit those labels and be instantly visible on the board.

  • Check out the little progress bar for child issues we’ve added to the issue detail window. It gives you a quick visual of how you’re tracking with complete (or incomplete) child issues.

  • Edit, copy, and delete issue comments by hitting the ‘more’ icon (three dots, sometimes affectionately called ‘meatballs’) next to the issue’s comment.

  • Bugs were banished: one prevented people from assigning issues even when they had the correct permissions, and one bombarded people with timeout information if their Mac went to sleep.


  • Say hello to the Cumulative flow diagram! This report shows the quantity of issues moving across statuses over time, helping you identify bottlenecks in your team's workflow.

  • Create versions via the Releases tab.

  • Adding and editing comments just got easier, with faster @mentions, smoother arrow-key navigation, and a slicker overall performance.

  • Two bugs were playing havoc behind the scenes: one with Korean text-entry, the other with backlogs failing to load if issues weren’t labelled. We sent them both packing.


  • Link and unlink OpsGenie incidents from within your issues.

  • Discover change management fields within your service desk issues.

  • We added other small UI improvements, too.


  • Ready to set sail? Releases have arrived! View and edit your versions.

  • Filter issues in your backlog by epic and label.

  • Select the sprint for your burndown chart, and switch between story point and issue count values.

  • Versions have split their view. (Don’t worry, it’s a good thing.)

  • Bugs have been bamboozled: one was preventing keyboard shortcuts from doing their job in releases and reports, one kept bringing the entire app to an unexpected halt, and another was shining a blinding light onto the assignee picker while in dark mode.

  • Pssst... Are you on the latest version of macOS Catalina (10.15.4)? You’ll find that the Jira app’s editing experience has improved significantly.


  • Drumroll… Reports have arrived! Analyze your team’s performance with burndown charts and velocity reports.

  • Filter issues by type in your backlog.

  • Discover a new field within your service desk issues: Affected services. (It's tucked within the view and create screens.)

  • Performance improvements were added with the gentlest of care, and bugs were blasted from the UI with unapologetic gusto.


  • Add goals to sprints after they’ve started. Boom.

  • Enter time more easily when logging work.

  • We added bling to your backlog: See all those little faces peering at you? Assignee avatars are visible on issues. And there’s an assignee filter for issue search.

  • We added less flashy bling behind the scenes, too, in the form or performance improvements and bug fixes.


  • Switching between Atlassian products (and discovering others) is easier than ever via your account.

  • Add a sprint goal when you start your next sprint.

  • Quickly identify which epic an issue belongs to within your next-gen project’s backlog.

  • A couple of bugs made themselves known: one was stopping projects from appearing as ‘recently viewed’, and another was causing trouble for board filters.


  • Several bugs have been sent straight to the slammer: Project tabs were appearing disabled upon launching the app, people weren’t being taken to the board after starting a sprint, filters in the backlog vanished if you ventured elsewhere, and language switching wasn’t extending to the sidebar, tabs, and board filters.


  • In the interest of sending some bugs sky-high, we ordered dynamite. We received diatomite instead. The bugs still expired; it just wasn’t very spectacular.


  • Font size matters. Go on, try a different one. (We made font size improvements.)

  • Service desk agents, rejoice! Approvals can now be processed in-app.

  • We removed bucketloads of bugs: one was blocking issue-type changes upon issue-create, and another was crashing the app on logout.


  • Goals are good (otherwise we drift, amiright?) so we made sprint goals visible in the backlog.

  • We added organizations to service desk issues.

  • One belligerent bug is currently running rampant in the editing experience. Rest assured we’re on the hunt. We’ve got butterfly nets and everything.


  • Blurriness was a common frustration for many people. Good news — we’ve managed to bring the text into much tighter focus.

  • Scroll horizontally across boards like a champion with the new horizontal scroll bar.

  • You’ll be tempted to create a multitude of projects from the main projects screen now. We’ve added a glorious Create project button. Seriously, try to resist. It’s calling you.

  • Copying links to issues just got easier – simply click the new 'copy issue link' symbol beside the issue’s key.


  • Active sprints are now visible in the backlog.

  • Sometimes, size matters. Change your font size (Account > Settings > Font size) and/or adjust the size of your side panel (click and drag).

  • Roadmaps were feeling nostalgic, displaying previously-selected issue details in the side panel rather than current ones. We fixed that.

  • Other bugs were evicted: Logging out via File in the menu bar wasn’t working, and attaching PDF files to issue comments was broken.


  • One wily bug kept making the Mac app crash upon editing an issue’s description on Catalina v15.10.1. He’s gone now.

  • Other small bugs were coaxed from the UI’s cogs and pulleys, too.


  • Grab a towel! Swimlanes have arrived.

  • Bugs have been fixed, including Dark Mode readability issues.

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