Fresh terminology for automation rules and components

An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation

What is the Use Rovo action?

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Who can do this?

Role: Anyone with permission to create or edit automation flows

Atlassian Cloud: Standard, Premium, Enterprise

Atlassian Government Cloud: Not available

Apps: Jira, Confluence, Jira Service Management

The Use Rovo action is an automation action that lets you add a simple AI prompt to an automation flow. Each time the flow triggers, Rovo processes your prompt and generates a text response that you can pass to subsequent actions in the flow. This allows you to automate repetitive text-based tasks without any extra setup.

Unlike the Use agent action, which invokes a specialized Rovo agent with access to specific skills and knowledge, Use Rovo directly prompts the AI with no agent required. This means you can set it up in seconds, without needing to find, configure, or create an agent first. Read more about how to add an agent to an automation flow.

When to choose the Use Rovo action

Choose the Use Rovo action when your automation needs a quick, text-based AI response and you don't need the agent to take actions, access external tools, or apply specialized knowledge. Some examples include:

  • Translating text: Automatically translate a work item's description into another language when the work is created.

  • Summarizing content: Generate a brief summary of a Confluence page and post it as a comment.

  • Categorizing work: Read a work item's description and suggest a category or label based on its content.

The Use Rovo action can only access data provided via smart values and the prompt itself. It can’t perform actions or access external pages or tools.

When to use the Use agent action instead

Use the Use agent action when your task is more complex and requires a specialized agent with skills, knowledge, or the ability to interact with external tools. For example, an agent can search across your Confluence spaces, look up related work items, or apply domain-specific logic that goes beyond simple text generation.

How the Use Rovo action works in a flow

When you add the Use Rovo action to a flow, you write a prompt in the same way you'd ask Rovo a question in Chat. You can include smart values in your prompt to pass in dynamic data from the trigger, such as a work item's summary or description.

Each time the flow runs, Rovo processes the prompt and generates a unique response. That response is stored in the smart value {{rovoResponse}}, which you then use in a second action like adding a comment, sending a Slack message, or updating a field.

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