Understanding Rovo Credits "Enable Extra Usage" Setting
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
Clarification on the Rovo credits billing interface, where "Enable extra usage" is displayed, and how it relates to potential overage charges.
Administrators navigating to Admin > Billing > Subscriptions > Rovo credits may see the option "Enable extra usage" under the actions menu (...) and are concerned whether this means extra usage is currently active or if they will be charged for exceeding their monthly allowance.
Solution
If you see "Enable extra usage" in the menu, your account is currently capped at your included monthly Rovo credit allowance.
No Automatic Charges: You will not incur additional charges if you reach your monthly limit.
Service Behaviour: Once the limit is reached, Rovo AI features will pause or be throttled until the credits reset at the start of the next billing cycle.
Usage Alerts: Admins receive automated email alerts when the organisation reaches 80% and 100% of the included allowance.
How to verify:
Go to Admin > Billing > Subscriptions.
Select Rovo credits.
Click the three dots (...) menu.
If it says "Enable extra usage", you are safe from overage charges. If it says "Disable extra usage", overages are currently enabled.
Additional References:
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