Create ideas and insights from Slack

The integration between Jira Cloud and Slack allows you to create ideas and insights from any comment or piece of information posted on a Slack channel.

Before you begin

• You need to have completed the Slack + Jira Cloud integration.

• You must have product access to Jira Product Discovery, Jira or Jira Service Management to set up and use integrations.

• You need to have at least one Jira Product Discovery project.

Create ideas from Slack comments

1. In Slack, create a new channel or select the channel you want to get feedback from.

2. Hover over the piece of conversation you want to create an idea from or want to add as an insight and click the three dots.

3. Select More message shortcuts and add Create issue from.

4. Select your Jira Product Discovery site, the project where you want to create the idea and idea as issue type. Then add the idea details and click Submit.

Your new idea has been created in JPD. If you have filters applied to your views you might not see it.

Add Slack feedback as insights to an idea

1. In Slack, create a new channel or select the channel you want to get feedback from.

2. Hover over the piece of conversation you want to create an idea from or want to add as an insight and click the three dots.

3. Select More message shortcuts and Add to issue.

4. Select your Jira Product Discovery site and start typing the name of the idea where the insight will live, then, Add.

The insight has been added to the selected idea.