About queues
Find out how to use queues to organize and manage work items in Customer Service Management.
Work with queues
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About queues
Find out how to use queues to organize and manage work items in Customer Service Management.
Create a new queue
Find out how to create a new queue in Customer Service Management.
Use priority groups to organize your queues
Make task prioritization easier for your team by using priority groups to group related queues together.
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