Create a Customer Service Management space

Customer Service Management gives you the flexibility to design and manage support in a way that fits your business. Read more about how Customer Service Management works.

To create a Customer Service Management space:

1. From your sidebar, select Create space (+) next to Spaces.

2. Select the Service management category, then select the Customer service management template.

3. Review the template details and select Use template.

4. Give your space a name and select Create space.

5. Follow the prompts to create a customer experience.

   • Creating a customer experience is optional if you've created one before.

You can access your new space under Spaces in the sidebar.

Find out how to move your Jira Service Management support experience to Customer Service Management.