About customer experiences
Discover how customer experiences can help you provide tailored support to specific groups of people.
Create a tailored support experience for your customers
Customize your support experience for specific customer groups.
Create forms to receive requests
Find out how to set up forms to receive requests from your customers and collect details in a structured format.
Create articles for your support website and customer service agent
Discover how to create articles to help customers find answers on their own and enable your AI agent to provide accurate, helpful responses.
Set up channels to support your customers
Set up channels so your customers can contact your support team and submit requests.
Support customers with an AI-powered customer service agent
Find out everything you need to know about setting up, customizing, and managing your AI agent
Manage customer access to your channels
Discover how to control who can access your support channels and resources by managing customer and organization access for each customer experience.
Set up notifications for your customers
Find out how to set up notifications, so that your customers stay up to date with the progress of their requests.