Review all email domains - We've blocked a suspicious domain
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Learn what to do when a suspicious domain is blocked during the Review all email domains step.
Overview
When preparing your migration from On-Premise to Cloud, the below error message is presented during the email domain assessment:

The list of suspicious domains blocked will appear at the bottom of the same screen.
Example

This error happens as all the users migrated to the cloud must have a valid email.
Solution
Locate the users with the invalid domains and either:
Change their email address to a valid one.
Delete the user, if the same is not needed.
More details can be found at Assess and prepare users by fixing their email addresses.
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