The "Start Runbook in Azure" Action gives a Connection error: "This connection has stopped working"
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
The "Start Runbook in Azure" Action is not connecting and gives a Connection error message stating, "This connection has stopped working"
Environment
Jira Cloud
Cause
This happens when the user doesn't have admin permission in Azure.
Solution
Grant the Azure admin permission to the user email through which you are logging in to Azure.
Updated on April 11, 2025
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