The "Create issue" button is greyed out when attempting to create from the board view
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
In a Jira business project, users cannot create an issue from the board view because the 'Create issue' button is greyed out.
Solution
The issue summary field is required when creating an issue. Once the issue summary is filed in, the create button becomes clickable.
Related document: Create and edit issues and subtasks on the board
Updated on March 14, 2025
Was this helpful?
Still need help?
The Atlassian Community is here for you.