How to copy the latest alert note in summary of alert

Summary

How to copy the latest alert note in the summary of the alert

Environment

JSM Operation Automation

Solution

Use automation and build your rule with the below logic:

• Add Trigger - When: Alert Note Added

• Add value to audit log: {{alert.note}}

• Add Action: Send a web request

  • Web request URL: https://api.atlassian.com/jsm/ops/api/<<Your-Site-Cloud-ID>>/v1/alerts/{{alert.id}}/message

  • Web request body: Custom Data

  • Custom Data: {"message": "alert.note"}

  • Headers:

    • Content-Type: Application/JSON

    • Authorization: <yourBase64token>

Please find the below sample automation:

Result of Automation Run: