How to get Atlassian Account ID without using API
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
There may be instances when you need to obtain an Atlassian Account ID without making an API call. This article outlines two methods to achieve this.
Environment
Atlassian Cloud
Solution
You have two options for retrieving the ID:
Which method should I use?
Use Export Users from a Site if you're an admin who needs many users' Account IDs at once (e.g. for a bulk script). Use Search for People and Teams if you just need one person's Account ID and don't have admin/export access.
Export Users from a Site (Admins Only)
You can export your users by following the instructions found at Export users from a site | Atlassian Support. The "userid" column in the export will display the Atlassian Account ID.
Search for People and Teams
Navigate to [Teams] > [Search for people and teams].
Enter the user’s name in the search field.
The URL in the browser looks like
https://yoursite.atlassian.net/wiki/people/<AccountID>and reveals the Atlassian Account ID.Example URL
https://example.atlassian.net/wiki/people/70121:1f2551a8-1df8-487b-bdf5-7ba4a164facaThe above example URL has
70121:1f2551a8-1df8-487b-bdf5-7ba4a164facaas the Atlassian Account ID.Verify it worked
Double-check you copied the full Account ID including the numeric prefix before the colon (e.g.
557058:6b97ff00-3a2a-4a51-a1c0-a2a4213a3d43) — truncating it to just the UUID portion is a common mistake that will cause API calls or automation using the ID to fail.
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