Why there is no "Manage Product" option for new Bitbucket Cloud workspace created/linked to the Atlassian Admin portal?

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

There is no "Manage Product" option for the new Bitbucket Cloud workspace created/linked to the Atlassian Admin portal. 

Solution

This could happen when the workspace was deleted by the user. The user can hover over the warning sign, and will see the error message: "Product offline This Bitbucket product is pending removal. Once you try to delete the product, you have 30 days to restore it. Contact us for help."

Once the workspace is deleted, it will take up to 30 days to completely remove all of its data and we will not be able to restore the deleted workspace. You can check more about it here.

Updated on March 5, 2025

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