How do I add a technical contact to my account?
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
You can add a technical contact to your Atlassian account at my.atlassian.com by entering their email address in the hosted account details on the "Licenses" page.
Solution
To add a technical contact to your account:
Sign in at my.atlassian.com.
In the header, click Licenses.
Find the license you need, then select the caret sign '^' to see more options.
Locate the Technical Contacts field, enter your contact's email address, and select Add.
5. If the person has not yet signed up for my.atlassian.com, you will be prompted for more information. Enter the information and click 'Save'. They will get an email saying they've been signed up at my.atlassian.com. The email will contain their username and password.
Assign as many technical contacts as you need to your account. However, if you have a large number of contacts, you may wish to create a mail alias at your organization to manage the list. We currently can't add technical contacts to Evaluation licenses.
Technical contacts
Adding a technical contact to my.atlassian.com does NOT automatically add the person as a user to your products and does not affect the number of users in your account.
Technical contacts can raise support requests and have access to the license.
Billing contacts can be added using the same steps. See Understand billing administration for more details.
Need more help? Please contact Atlassian Support
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