The installation, update or removal of SourceTree is not successul on Windows
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
You are experiencing problems while installing, uninstalling or updating programs on Windows.
Diagnosis
Environment
Windows operating system
Cause
The problem may occur, among others, because one of the following reasons:
Corrupted registry keys on 64-bit operating systems
Corrupted registry keys that control the update data
Solution
Resolution
Microsoft provides the Microsoft Fix It utility tools that can resolve the issues preventing the successful installation, removal or update of a program.
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