SourceTree does not start due to an incompatible version of Mac OS X
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The SourceTree user interface does not open, and the following error message appears:
1
You cannot use this version of the application SourceTree with this version of Mac OS XDiagnosis
Environment
The operating system hosting SourceTree is a version of Mac OS X earlier than 10.6 - Snow Leopard
Cause
SourceTree requires a Mac OS X version newer than 10.6 - Snow Leopard.
Solution
Resolution
Upgrade to a Mac OS X version newer than 10.6 - Snow Leopard
Was this helpful?