Rovo Studio Performance and Page Reload issues when Switching Tabs
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
A few users in the organisation are experiencing significant performance degradation in Rovo Studio, while others aren’t affected.
Diagnosis
Rovo Studio becomes unresponsive for 15+ seconds when returning to its browser tab.
The screen appears blank or reloads entirely when tab focus is received.
In-progress inputs (e.g., prompt drafts) are lost during the reload.
Multitasking (referencing other tabs while composing prompts) is severely hindered.
Cause
The issue is typically caused by the user being on the older version of the Rovo Studio experience (Studio V1). You can identify which version is being used by looking at the URL structure:
Affected (Old Experience): The URL follows the format
https://studio.atlassian.com/s/<siteID>/landingResolved (New Experience): The URL follows the format
https://studio.atlassian.com/w/<workspaceId>/landing
Users on the older site-based experience encounter forced refreshes and performance lags that are resolved in the newer workspace-based Studio app experience.
The most likely cause for this is due to missing permissions when Studio was updated as Standalone app in May 2026.
Solution
To resolve this, an Organization Administrator must ensure the affected users are migrated to the new Rovo Studio application experience by granting the correct permissions.
Review user access. Go to Atlassian Administration to review who has the Studio user role and adjust access if needed.
Review creation permissions. Go to Studio, then Studio settings to manage who can create automations, apps, and agents. How to manage who can create in Studio
Get to know more about Studio. For an overview of what you can build, check out What is Studio?
Ensure the user (or a group they belong to) is granted User permission for the Studio app.
Verification
After the permission change and using the updated URL, the user should observe:
Faster loading times.
No blank screen or forced refresh when switching between browser tabs.
Advise the user to access Rovo Studio via the product switcher or the official Rovo Chat browse screens to ensure they land on the w/<workspaceId> URL instead of using old bookmarks.
Reference articles
The new, unified Rovo Studio - more to build, easier than ever - Inside Atlassian talks about the Studio app rollout.
Use Rovo Studio in your organization outlines new permissions for the Studio app
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