AI Summarise option missing in Confluence Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
The Summarize button does not appear in the top-right header or in the content area when viewing Confluence pages.
Diagnosis
Users report that the AI Summarise button or option is missing from Confluence pages, even when Atlassian Intelligence (AI) features were previously enabled or working via the "Embedded AI" setting.
Cause
The standalone Embedded AI summarization button has been deprecated. Atlassian has consolidated these capabilities into Atlassian Rovo. As a result, the legacy "Summarise" button no longer appears for sites that have not fully transitioned to or enabled Rovo.
Solution
To restore summarization capabilities, organization admins must enable Atlassian Rovo for the site. The standalone AI summarization feature is no longer supported as a separate entity.
Steps to Enable:
Navigate to Atlassian Administration (admin.atlassian.com).
Select your Organization.
Go to Settings > Atlassian Intelligence.
Ensure that Rovo is enabled for Confluence.
Verify that the product is not on a blocklist and that users have the appropriate permissions to access AI features.
Once Rovo is enabled, summarization features will be available through the Rovo interface and integrated AI actions within Confluence.
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