How to re-trigger the "Introduce your team to Confluence Questions" email
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After sending the "Introduce your team to Confluence Questions" email, you may want to send again. Once it's sent, you will not have the option again. This article will walk you through the process of triggering the banner message which allows you to re-send.
Solution
Run the following SQL query:
Delete FROM bandana WHERE bandanakey LIKE 'com.atlassian.confluence.plugins.confluence-questions:site-announcement-sent-stateClear the Confluence cache:
Go to Settings > General Configuration > Cache Management.
Click Flush All.
Always back up your data before performing any modifications to the database. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.
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